Senior Product Manager, Hosted Runners

GitLab is the intelligent orchestration platform for DevSecOps, enabling organizations to enhance developer productivity and accelerate digital transformation. As a Senior Product Manager for Hosted Runners, you will be responsible for shaping the strategy and roadmap for the SaaS offering, collaborating closely with engineering teams to improve service performance and customer adoption.

Responsibilities:

• Guide product strategy and roadmap definition for Hosted Runners as a SaaS platform offering for GitLab.com and GitLab Dedicated, aligning delivery to roadmap milestones and increasing adoption against defined product goals
• Partner with the engineering manager and engineering team to prioritize platform capabilities, operational requirements, and service readiness to support reliable launches and improve service performance against agreed reliability targets
• Define product requirements for how runners execute pipeline jobs across customer workloads, with attention to compute, containers, and related infrastructure needs, improving reliability, scalability, and adoption across supported use cases
• Shape pricing and packaging in collaboration with cross-functional partners, helping connect product direction to business value and support revenue growth objectives
• Work with go-to-market teams on customer conversations, deal-related questions, and product positioning for hosted runner offerings, improving field readiness and customer clarity in current sales cycles
• Work across product and platform teams to clarify ownership between the application layer of Runners and the platform layer that delivers the service, reducing delivery friction and speeding cross-team alignment
• Contribute to launch planning and ongoing iteration for dedicated and SaaS runner experiences, helping deliver releases that meet launch readiness expectations and drive ready customer adoption
• Communicate product trade-offs, priorities, and progress clearly to stakeholders across engineering, product, and commercial teams to maintain alignment and accelerate decision-making on roadmap priorities

Requirements:

• Experience working on continuous integration, continuous delivery, or adjacent developer tools products such as pipeline execution, build systems, or deployment platforms
• Experience evaluating technical trade-offs in infrastructure topics such as compute, containers, Docker, and service platforms in close partnership with engineers
• Ability to own a product area with broad scope, including strategy, execution, and cross-functional coordination
• Familiarity with business-facing product work such as pricing, packaging, or exposure to product choices connected to revenue and service delivery
• Experience engaging with customers and internal commercial teams to identify needs, contribute to deals, and inform roadmap choices
• Experience working in distributed teams and partnering effectively across product, engineering, and go-to-market functions
• Experience communicating priorities and technical trade-offs clearly while navigating complex technical spaces