Director, Product Management

Heartflow is a medical technology company focused on advancing the diagnosis and management of coronary artery disease through innovative AI-driven solutions. The Director of Product Management for Customer Workflows will lead the product vision and strategy for customer-facing workflow systems, ensuring seamless integration into clinical practices while enhancing the overall user experience for healthcare providers.

Responsibilities:

• Lead Workflow Product Strategy: Take ownership of the product vision and roadmap for all customer-facing workflow systems and integrations. Ensure these tools reduce friction for clinicians and align with our broader product strategy
• Navigate the Broader AI Ecosystem: Stay ahead of how rapidly evolving, broader AI tools (such as generative AI for reporting, ambient clinical scribes, and predictive diagnostic co-pilots) are transforming daily clinical workflows. Ensure our product strategy anticipates and seamlessly integrates into these modernized, AI-augmented care pathways in radiology and cardiology
• Clinical Domain Expertise: Act as the internal subject matter expert on evolving radiology, cardiology, and CAD care pathways. Deeply understand how physicians, technologists, and hospital IT staff interact with medical imaging, diagnostic reports, and patient data
• Strategic Engineering Partnership: Work in lockstep with the Engineering (Customer Workflows) to define priorities, balance new feature innovation with technical debt, and ensure successful quarterly and long-range planning
• Drive Interoperability & Integration: Define clear requirements for integrating our AI solutions into hospital IT ecosystems. Prioritize initiatives surrounding DICOM transfers, image ingestion, and HL7/FHIR integrations with major EMR/EHR and PACS vendors
• Cross-Functional Collaboration: Lead by influence to collaborate closely with Engineering, Clinical, Design, Customer Success, and Marketing teams. Shape features that address real-world clinical workflow constraints and drive user adoption
• Regulatory & Compliance Oversight: Ensure that all workflow and integration products meet the necessary medical device regulations (FDA, SaMD), security standards (HIPAA, SOC2), and compliance guidelines
• Measure & Optimize: Define and track key product performance metrics for customer workflows (e.g., time-to-result, integration success rates, user engagement), using data to continuously refine the platform