Senior Product Manager, Enterprise Picking & Tools

Instacart is transforming the grocery industry by providing essential services for grocery delivery. They are seeking a Senior Product Manager to own the vision, strategy, and execution for the Enterprise Picking & Tools product area, focusing on enhancing in-store operations and shopper experiences.

Responsibilities:

• Own the vision, strategy, and execution for our Enterprise Picking & Tools product area
• Define and deliver the roadmap for picking workflows and in-store tooling
• Build deep understanding of shopper workflows and retailer operational pain points to design tools that improve picking accuracy, speed, and shopper satisfaction
• Work closely with retail partners to ensure our tooling integrates naturally into their in-store environments
• Partner with enterprise sales and retailer success teams to support partner onboarding, drive adoption of new features, and contribute to retailer NPS and retention
• Define platform solutions that scale across retailer sizes, store formats, and fulfillment models
• Represent the picking and tools roadmap with internal stakeholders and, where relevant, with external retail partners

Requirements:

• You have 4+ years of product management experience, ideally within enterprise B2B or operationally complex environments
• You've built products end-to-end and know how to drive initiatives from early concept through scaled delivery
• You're highly data-literate and comfortable navigating ambiguity with analytical rigor, using data to prioritize ruthlessly and make sound tradeoffs
• You communicate complex ideas with clarity and influence — aligning cross-functional teams and senior stakeholders around shared goals without direct authority
• You understand the shopper and retailer experience deeply, and you hold yourself accountable to meaningful customer and commercial outcomes
• You operate with an entrepreneurial mindset, comfortable moving fast in evolving environments while maintaining high standards
• Experience in B2B product management, enterprise software, client services, or partner success teams
• Experience building products for frontline or operational users (e.g., retail associates, delivery workers, warehouse staff)