Product Marketing Operations Manager

360training is seeking a Product Marketing Operations Manager to lead operational execution across the Product organization. This role ensures products are properly documented, supported, launched, maintained, and retired while coordinating cross-functional teams to execute lifecycle events and product changes in a timely manner.

Responsibilities:

• Maintain internal product documentation including product summaries, operational details, and catalog information
• Support sales and marketing enablement by ensuring accurate product information is available across internal teams and systems
• Coordinate learner communications related to product changes, outages, or lifecycle updates
• Support regulatory documentation and compliance communication related to product updates
• Oversee operational execution for product lifecycle events including product launches, outages, suspensions, retirements, and product swaps
• Manage learner swap processes when products are replaced or discontinued
• Maintain product catalog alignment across all sales channels
• Ensure lifecycle events follow defined governance and operational procedures
• Coordinate onboarding of newly acquired products into the company catalog
• Manage integration and migration planning for acquired products
• Track integration timelines and coordinate cross functional teams involved in catalog setup and operational readiness
• Manage and develop a direct report supporting lifecycle operations and documentation
• Coordinate cross functional projects involving Product, Marketing, Sales, Technology, and Operations
• Maintain visibility into project timelines, operational workload, and priorities
• Provide leadership with reporting on product lifecycle activities and integration progress

Requirements:

• Bachelor's degree in Marketing, Business Administration, Economics, Finance, or a related field, or equivalent experience
• 4+ years of experience in product marketing operations, product management, project management, or a related operational role
• Strong organizational and project management skills with experience coordinating cross functional initiatives
• Excellent written and verbal communication skills
• Experience with project management tools such as Jira, Asana, or Smartsheet
• Proficiency in Microsoft Excel including pivot tables and lookup functions
• Experience in e-learning or education technology is a plus