Senior Staff Product Manager | Mailchimp AI

Intuit is a leading marketing platform that empowers small businesses to connect with their audience. The Senior Staff Product Manager for AI will define the vision and strategy for AI capabilities, ensuring high-performing AI experiences for customers while aligning initiatives with Mailchimp's broader AI platform.

Responsibilities:

• Domain Roadmap Ownership: Develop and own both the high-level strategic roadmap (1–2 year horizon) and detailed delivery plans for AI capabilities
• Cross-Functional Alignment: Partner closely with product, engineering, and design leaders within your group, while collaborating with the central AI and platform teams to ensure end-to-end consistency and integration
• Execution Excellence: Lead cross-functional teams to deliver innovative solutions that set the new standard for AI-driven features within your product area
• Customer Obsession: Interact directly with Mailchimp customers across various industries to understand pain points, collect requirements, and gain a deep understanding of how AI can solve unique marketing needs
• Data-Driven Impact: Use a rigorous, metrics-driven approach to product development; define success criteria for roadmap items and demonstrate measurable impact on KPIs relevant to your specific product domain and service-based businesses
• Domain Evangelism: Champion AI best practices within your group, driving standard methodologies for AI-first capabilities that align with the wider organization
• Strategic Prioritization: Manage the prioritization of strategic features and use cases, ensuring the right AI capabilities are delivered to customers seamlessly
• Stakeholder Influence: Partner with product and engineering leadership to align product strategy, design approaches, and AI adoption within your specific area of the business
• Mentorship: Mentor and coach mid-level and senior product managers within your group, elevating the team's AI capabilities and fostering a culture of innovation

Requirements:

• 8 years of Product Management experience, with a focus on B2B SaaS and AI capabilities within the marketing space
• Proven track record of successfully delivering complex, multi-team SaaS products from ideation to launch within a specific product domain
• Deep understanding of the AI landscape, including a strong grasp of various sectors such as eCommerce, financial, consulting, and creative services
• Strong background in metrics, analytics, and models related to marketing activities
• Experience in productizing services or developing tools that enhance marketing for eCommerce or professional services delivery
• Technical proficiency and experience collaborating with engineering teams on AI/ML technologies and their practical application
• Experience with A/B testing and data-driven decision making in the context of marketing for service-based businesses
• Outstanding written and oral communication skills, with the ability to collaborate effectively with designers, engineers, and stakeholders across various organizational levels
• Passion for creating innovative solutions that solve real challenges faced by small business owners
• Excellent organizational, teamwork, and execution skills with the ability to drive work to completion in a fast-paced environment
• Bachelor's degree or equivalent; MBA or background in marketing is a plus