Senior Technical Project Manager - Core Infrastructure

Kraken is a mission-focused company rooted in crypto values, seeking to accelerate the global adoption of crypto. As a Senior Technical Project Manager, you will support cross-functional engineering teams in the planning, execution, and delivery of mission-critical projects, ensuring alignment and visibility across stakeholders.

Responsibilities:

• Drive end-to-end execution of complex, cross-functional technical projects within the engineering, security, compliance, facility and datacenters operations
• Build and manage project plans, roadmaps, dashboards, and release timelines
• Coordinate cross-functional teams around strategic priorities and outcomes
• Identify dependencies, manage risks, and unblock teams through creative problem-solving
• Facilitate meetings, retrospectives, planning sessions and lead planning for big initiatives, coordination with stakeholders
• Track KPIs and project health via metrics and dashboards, iterating on reporting for clarity and impact
• Manage intake workflows (feature requests, support channels, KTLO) and ensure requests are dealt with efficiently and in a timely manner
• Partner with Engineering Managers, Engineering Leads, and Product Managers to align on requirements, timelines, and project planning
• Communicate effectively across technical and non-technical audiences—including executives—with clear summaries and actionable insights
• Work closely with external vendors when required, ensuring compliance and technical standards
• Improve internal workflows through enhanced Atlassian workflows, AI, automation, self-service and consistent reporting mechanisms
• Drive continuous improvement by identifying inefficiencies and recommending scalable process changes
• Cultivate a high-performing team environment by sharing project management best practices across teams

Requirements:

• Bachelor's or Master's degree in Computer Science, Software Engineering, or similar
• 5+ years experience working as an Engineering Manager or Technical Project Manager for Infrastructure, Platforms, DevOps, or SRE teams
• Strong technical acumen, ideally with experience in engineering, infrastructure, security, developer experience, networking in fintech environments
• A data-driven mindset, measuring the effectiveness of our processes and systems to make informed decisions
• Demonstrated ability to leverage AI technologies to rapidly generate scripts and automate workflows, enabling the efficient development and scaling of internal tools
• Experienced with Atlassian Suite of products (Jira, Confluence, Jira Product Discovery), Slack workflows, and other PM tools
• Proficient in Agile and waterfall methodologies with the judgment to apply context-dependent approaches
• Excellent communicator, with the ability to synthesize complex ideas into clear project plans and status updates
• Self-starter with a track record of independently driving initiatives to completion
• Curious, adaptable, and eager to experiment and iterate
• Comfortable navigating ambiguity and rapidly shifting priorities in a dynamic industry
• Strong sense of discretion and data sensitivity, particularly within security and compliance domains
• Prior experience in cryptocurrency or fintech
• Experience working with globally distributed remote teams
• Deep listening and empathy for team dynamics
• Bias for action and results over rigid processes
• Strategic mindset with the ability to zoom in on tactical details
• Low ego, highly collaborative, and open to feedback
• Systems thinker who sees patterns and opportunities across silos