Linux Support Engineer
Philadelphia, Mississippi, United States of America
Contract
18 hours ago
$44 USD
Key skills
PythonGoBashAIKubernetesJenkinsAnsibleGitProject ManagementRisk Management
About this role
Description
We are seeking a highly skilled Linux Support Engineer to support Distributed Access Architecture (DAA) platform operations, with a focus on vCMTS and RPHY systems. This role supports a nationwide, mission-critical production environment and requires strong hands-on experience with Linux/server operations, automation (Ansible), and core routing protocols (BGP and OSPF).
This is a true platform operations role-not just scripting or surface-level networking. Candidates must be able to demonstrate working knowledge of routing protocols, troubleshoot real production issues, and operate confidently in a 24x7 environment.
Key Responsibilities
Requirements
Required Qualifications
Preferred / Nice-to-Have Qualifications
Additional Requirements
Technology Doesn't Change the World, People Do.
Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use and Privacy Notice.
We are seeking a highly skilled Linux Support Engineer to support Distributed Access Architecture (DAA) platform operations, with a focus on vCMTS and RPHY systems. This role supports a nationwide, mission-critical production environment and requires strong hands-on experience with Linux/server operations, automation (Ansible), and core routing protocols (BGP and OSPF).
This is a true platform operations role-not just scripting or surface-level networking. Candidates must be able to demonstrate working knowledge of routing protocols, troubleshoot real production issues, and operate confidently in a 24x7 environment.
Key Responsibilities
- Operate and support vCMTS and RPHY platforms following established operational processes
- Support DAA platform stand-up, including software installation, system configuration, and lifecycle maintenance
- Perform system and network change implementations including:
- Platform upgrades
- Risk management
- RMA activities
- Automation via scripting
- Actively participate in incident mitigation for production vCMTS environments
- Identify recurring service issues and trends; partner with development teams to implement long-term corrective solutions
- Participate in a 24x7 on-call rotation, including nights, weekends, and holidays
- Work closely with product and project management teams to operationalize new platforms and features
- Partner with regional engineering teams to improve platform reliability and build operational automation
- Support problem management efforts across network, system, and platform layers
Requirements
Required Qualifications
- 3+ years of production operations experience in a 24x7 environment
- Strong, hands-on experience with Unix/Linux server environments
- Strong experience with automation and configuration management, including:
- Ansible (required)
- Scripting in Python and/or Bash
- Demonstrable understanding of core routing protocols, including:
- BGP (route advertisement, peering, failure scenarios)
- OSPF (areas, metrics, convergence behavior)
- Proven experience with network troubleshooting and configuration in production environments
- Experience working with network devices from vendors such as:
- Juniper
- Arista
- Cisco
- Strong experience troubleshooting server hardware and operating system issues
- Ability to analyze incidents across system, network, and application layers
- Comfortable working in fast-paced, high-availability operations environments
Preferred / Nice-to-Have Qualifications
- Experience supporting DAA or cable access network architectures
- Experience with vCMTS and RPHY platforms
- Experience with:
- Kubernetes
- Jenkins
- Git
- Experience defining, implementing, and monitoring IT services
- Exposure to new product integration and platform launches
- Networking certifications such as CCNA or JNCIA (preferred, not required)
Additional Requirements
- Willingness and ability to participate in after-hours on-call rotation, including weekends and holidays
- Ability to clearly explain networking fundamentals (including BGP and OSPF) during technical discussions
- Strong troubleshooting mindset with attention to root-cause analysis and long-term stability
Technology Doesn't Change the World, People Do.
Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use and Privacy Notice.