Analyst, IT, White Springs

 

 

Nutrien is a leading provider of crop inputs and services, and our business results make a positive impact on the world. Our purpose, Feeding the Future, is the reason we come to work each day. We’re guided by our culture of care and our core values: We put safety first. We act with integrity. We are stronger together. We deliver with excellence.

 

Through the collective expertise of our nearly 26,000 employees, we operate a world-class network of production, distribution, and ag retail facilities. We efficiently serve growers' needs and strive to provide a more profitable, sustainable, and secure future for all stakeholders.  Help us raise the expectation of what an agriculture company can be and grow your career with Nutrien.  

 

Reporting to the Manager, IT, Nitrogen & Phosphate, the IT Analyst is responsible for maintaining and supporting our information systems and technology, in addition to collaborating in the development of new initiatives from the business and North American based IT peers. The IT Analyst will collaborate with local and Enterprise IT teams to maintain systems and satisfy business requests in a timely manner, such that our employees are able to do their jobs effectively and efficiently. This contributes to the productivity of our people, which in turn supports our business.

 

Consideration will be given to applicants with proven experience with designing/implementing/supporting Cisco networks and/or Microsoft Windows and VMware virtual server environments.

 

What You'll Do:

 

• Follow all Nutrien Safety, Health, and Environmental practices from both a company and site-specific perspective.
• Communicate with end users at varying levels of technical expertise, accurately identifying technical issues and the corrective actions required.
• Help identify solutions for continuous improvements to IT services and processes.
• Acquire knowledge of Nutrien’s policies, procedures, and operations.
• Attend and participate in monthly departmental meetings and perform duties in a safe, healthy, and environmentally responsible manner.
• Maintain the departmental inventory system and ensure network and PC support supplies are fulfilled.
• Research, implement, and test new technology independently or as part of a project group.
• Create and update client assistance and technical documentation.
• Provide basic workstation, server, network, and phone system administration and monitoring as needed in a backup capacity.
• Complete user requests (application/file access, hardware, software, etc.) through the ServiceNow ticketing system.
• Provide technical recommendations and guidance in response to user inquiries.
• Perform hardware and software installation, inventory management, and licensing activities.
• Assist with purchasing and warehouse inventory maintenance.
• Contribute knowledge and input to technical work groups.
• Install network hardware in industrial settings, including plant and mining environments (e.g., multiple flights of stairs, mining equipment, draglines).
• Participate in designing, implementing, improving, and supporting a global network environment including routers, switches, firewalls, and wireless controllers.
• Perform problem isolation and resolution for network issues.
• Serve as the Tier 3 escalation contact for network issues.
• Collaborate with network architects on large‑scale, business‑critical projects and initiatives to optimize the enterprise network.
• Maintain all local area network infrastructure at assigned Nutrien sites, including fiber optic cabling, CAT6, indoor and outdoor wireless, private LTE, and related components.
• Ensure that all network environments are well documented.

What You'll Bring:

 

• Related technical or college certificate (two-year program) and/or three years of related practical experience in the Information Technology Field
• Four Year Degree from IT field preferred
• Mathematical concepts
• Computers and various operating systems, including Windows 10
• Microsoft Office 365, which includes Word, Excel, PowerPoint, Outlook, and Teams
• Advanced knowledge of IT general practices and methods with specialized knowledge in multiple technical disciplines such as, cloud, telecommunications, network & automation preferred
• Practical meaningful experience in large-scale networking engineering and operations preferred
• Sophisticated knowledge of WAN routing (BGP), traffic engineering, QoS, telemetry, and segmentation
• High-level understanding of dynamic routing protocols such as BGP, EIGRP, and OSPF.
• Experience with Load Balancers, Firewalls, WAN Optimization, and/or VPN Concentrators preferred
• Extensive knowledge of Networking and Wireless standards.
• Experience with Cisco & Meraki wireless solutions.
• Ability to handle inter-personal communications is required - position will have daily contact with all levels of employees as well as with outside vendors
• Ability to analyze networking problems and determine a course of action for remediation
• Ability to handle multiple duties simultaneously while adjusting for interruptions and other unplanned work, e.g., special projects
• Ability to work with minimal supervision
• Knowledge of the industrial plant sites, operations, and inter-dependency of departments is recommended. Industrial experience of three years or experience in related areas is preferred
• Knowledge of Active Directory and image deployment systems (i.e., SCCM)
• Advanced verbal and written communication skills are essential

 

Ready to make an impact with us? Apply today!   

 

The estimated salary that Indeed, Glassdoor and LinkedIn lists does not represent Nutrien's compensation structure. Nutrien is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information, and other legally protected categories.  

 

This job will remain posted until filled. In accordance with Nutrien policies, you will be required to undergo a background check, and may be required to undergo a substance test. While we appreciate all applications we receive, only candidates under consideration will be contacted. Applicants must meet minimum age requirements, as permitted by law.    

 

Our Recruitment Process: Application > Resume Review > Pre-screen/Interview > Offer > Pre-Employment Conditions > Welcome to Nutrien  

 

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