ALSAC is one of the world’s most iconic and respected nonprofits, dedicated to curing childhood cancer. The Salesforce Data Cloud Engineer III provides technical leadership and hands-on engineering expertise in designing and implementing scalable enterprise data solutions, while mentoring team members and ensuring adherence to secure development practices.
Responsibilities:
- Design, develop, and optimize Data Cloud pipelines—including Data Streams, Data Model Objects (DMOs), Data Graphs, Calculated Insights—to build a scalable unified Profile System with high-quality identity resolution and golden records
- Define, tune, and maintain identity resolution rulesets (deterministic and probabilistic) for accuracy, precision/recall, and measurable profile completeness
- Build and optimize Segments and Activation across Marketing Cloud, Advertising platforms, Sales/Service Cloud, and Commerce using privacy-safe matching and deduplication
- Implement data governance, consent modeling, and privacy controls (GDPR/CCPA) across ingestion, unification, storage, and activation
- Partner with Marketing, Product, Analytics, and CRM teams to translate business use cases into Data Cloud data models, insights, and event-driven activations
- Establish and maintain CI/CD pipelines, automated data quality checks, operational monitoring, data lineage visibility, and SLA reporting across ingestion and activation flows
- Collaborate on Lakehouse Federation and Zero-Copy architecture patterns with Amazon Redshift, Databricks, and other enterprise data platforms for analytics, ML integration, and model operationalization (Einstein Studio or external)
- Architect and implement ETL/ELT processes using SQL, streaming platforms (Kafka/Kinesis), APIs, and microservices aligned to enterprise engineering standards
- Analyze and resolve complex technical issues across interconnected systems; perform root cause analysis, implement fixes, and prevent recurrence
- Apply software engineering best practices across front-end, back-end, and data layers while conforming to internal coding standards and secure development practices
- Create, modify, test, debug, document, and maintain complex application programs supporting enterprise systems
- Work directly with users, business analysts, and cross-functional teams to understand requirements, validate user needs, and drive enhancements
- Mentor and support Software Engineer I and II team members through code reviews, technical guidance, and skill development
- Stay current with industry trends, emerging technologies, and Salesforce ecosystem advancements; participate in education, certifications, and learning opportunities
- Maintain thorough documentation (flowcharts, diagrams, layouts, data dictionaries, design specifications) to support system understanding and operational continuity
Requirements:
- 5+ years of experience in data engineering, CRM, or Customer Data Platforms (CDP)
- 2+ years hands-on with Salesforce Data Cloud or an equivalent enterprise CDP
- Bachelor's degree in Information Systems, Engineering, Mathematics, Computer Science, or related field; 5–8 years technical and programming experience
- Strong SQL proficiency and hands-on expertise with Data Cloud entities (DMOs, Data Streams, Data Graphs, Calculated Insights, Segments, Activation)
- Proven experience activating audiences across Marketing Cloud, Advertising platforms, Sales/Service Cloud, or Commerce Cloud
- Experience with ETL/ELT pipelines, streaming technologies (Kafka/Kinesis), REST/GraphQL APIs, and Git-based CI/CD
- Strong understanding of consent management, data privacy, PII/PHI protection, and compliance frameworks (GDPR/CCPA)
- Professional experience developing across multiple layers of the application stack (front-end, back-end, data, APIs)
- Experience in structured, cross-functional environments with established roles and processes
- Experience with Python, dbt, MDM platforms, Reverse ETL, enterprise data warehouses (e.g., Amazon Redshift), Einstein Studio or ML model operationalization, and Copado or similar Salesforce DevOps tooling