Databricks is a leading data and AI company that helps organizations unify and democratize data, analytics, and AI. The Sr. Field Engineering Manager will lead a team of Solutions Architects focused on the Financial Services industry, driving customer success and enhancing team effectiveness to meet business goals.
Responsibilities:
- Hire, train, and grow a team of Solutions Architects for a company and business unit in high-growth mode
- Consistently meets or exceeds field targets by making sure the SA team knows how to qualify workloads - especially from a technical perspective, identify important use cases, build proof of concepts, and establish themselves as trusted advisors throughout the customer life-cycle
- Ensure customer success with Databricks and provide outsized value to their businesses
- Establish relationships across internal organizations (partners, services, sales, product, engineering, etc.) to ensure the success of the customers and team
Requirements:
- 5+ years of experience in the data space with a technical product (i.e. data warehousing, big data, cloud infrastructure, or machine learning)
- 2+ years of experience building and leading technical customer-facing teams - hiring, onboarding, and supporting team members in a hypergrowth environment
- A history of building a territory; growing strategic accounts; and exceeding targets
- Led a team through best practices for technical account strategy, architecture discussions, and solution advocacy in a highly competitive and political customer environment
- Inspiring a team vision about the unique nature of their group - to help foster a healthy and productive working relationship within the team and other organizations
- A history of execution by managing workloads and consumption with sales counterparts. Sharing learnings and blockers with the team and working to accelerate growth and adoption
- Experience with driving executive alignment in accounts that guide strategic data infrastructure decisions and establish partnerships through adoptions and growth
- Experience in Financial Services industry as an IC or leader is a big plus