Sr. Business Systems Analyst

ISC2 is the world’s leading nonprofit member organization for cybersecurity professionals, dedicated to creating a safe and secure cyber world. The Sr. Business Systems Analyst will bridge the gap between business objectives and technical solutions, leading efforts to analyze and document complex business requirements while collaborating with cross-functional stakeholders and IT teams.

Responsibilities:

• Lead the analysis, documentation, and refinement of business requirements for high-impact, complex initiatives
• Serve as a liaison between the Business, Architecture, Development and Testing teams throughout the project life cycle
• Identify, assess, and document business requirements, recommending business priorities, and advising business on options, risks, and costs
• Translate business needs into detailed user stories, acceptance criteria, process flows, and other functional documentation
• Collaborate with solution architects and development teams to ensure business needs are reflected in technical designs
• Work closely with Agile teams and business stakeholders to ensure all scenarios are properly tested, defects are resolved, and the delivered solution meets business expectations and quality standards
• Perform miscellaneous duties as assigned

Requirements:

• Strong knowledge of both business operations and IT systems, with an ability to translate between the two domains
• Exceptional communication skills, capable of engaging with both technical and non-technical audiences
• Able to assess and articulate the impact of business decisions across organizational departments
• Demonstrated ability to lead with minimal supervision and make sound decisions under uncertainty
• Able to comfortably operate in a fast-paced, ambiguous environment with multiple concurrent priorities
• Ability to demonstrate and support the 5 Company Core Values: Integrity, Advocacy, Commitment, Diversity, Equity & Inclusion and Excellence
• Must have excellent communication, interpersonal, and analytical skills
• Must have the ability easily assimilate information and learn new applications and processes
• Must have the ability to analyze complex system requirements and present findings to both internal and external stakeholders in a simple and comprehensible manner
• Must understand the defect management and resolution process
• At least 7 years of hands-on experience in business analysis, preferably in large-scale or enterprise environments
• Proven experience in Agile environments, including writing user stories and working within cross-functional scrum teams
• Must have experience operating in Agile SDLC, knowledge of Waterfall is a plus
• Strong understanding of Microsoft Office tools like MS Word, MS Excel, and MS PowerPoint
• Good knowledge of process flow charting tools like Visio/LucidChart
• Bachelor's degree preferred but will consider 8+ years of relevant work experience in lieu of a degree
• Prior knowledge/hands on experience using JIRA and Confluence preferred
• Prior experience with Salesforce Platform is preferred