Business Development & Education Manager- Travel Industry

Nexion Travel Group is a fully accredited host agency, offering membership to independent travel professionals. The Business Development & Education Manager will focus on business and professional development plans to improve agency revenue and profitability, while also coordinating and facilitating educational events for members.

Responsibilities:

• Assist in the development and execution of business development programs and regional, specialty, and online events
• Coordinate, prepare, facilitate, and instruct in collaboration with other staff for educational events that may be virtual or presented live as needed
• Support members by managing a group email in-box, answering questions on the community platform and assisting with escalated issues
• Tasks may include phone calls, small-group live webinars, in-person training on the use of tools, supplier partners, technology, marketing, and any other opportunities that may present
• Present and assist in the understanding of member benefits from Internova programs – with a focus on targeted ROI and goals for Nexion and Internova
• Monitor member performance of experienced advisors during and beyond the initial on-boarding period and follow through on a consistent basis
• Facilitates business consultations as part of the Business Success Journeys program
• Evaluates performance against established objectives
• Other duties as assigned

Requirements:

• 5 years travel industry experience, at least 2 years in a travel agency environment
• Strong organization, prioritization, & time management skills with a keen attention to detail
• Exceptional presentation delivery skills, in-person & virtual
• Strong interpersonal skills - candidate should be a self-starter and be highly motivated
• Ideal candidate must have a strong sense of urgency, outstanding project and time management skills and the ability to work on multiple projects simultaneously
• Excellent verbal and written communication skills
• Strong technical skills, proficient in MS Office (Excel, Word, Power Point skills important) and agency tools
• Ability to travel (up to 30%)
• Experience in adult learning theory and curriculum development
• Ability to work effectively with virtual teams, experience with virtual team environment
• A passion for working with travel advisors and helping them grow their business and someone who's demonstrated success doing so