Senior Business Transformation Analyst

Epiq is a company that contributes to complex, global legal outcomes and values integrity and service. They are seeking a Senior Business Transformation Analyst to support Legal Solutions Digital Transformation by facilitating program-level execution, improving processes across teams, and enabling transitions to new workflows and platforms.

Responsibilities:

• Facilitate the analysis and documentation of complex, cross‑functional business processes, with emphasis on understanding inputs, outputs, dependencies, and handoffs across teams
• Support program‑level execution by maintaining visibility across multiple transformation initiatives and highlighting sequencing, dependency, and readiness considerations
• Partner with functional teams to capture accurate current‑state processes and support transitions to new tools, workflows, and operating models
• Analyze process performance using defined metrics and benchmarks, and support identification of opportunities for efficiency, quality improvement, and automation
• Collaborate with stakeholders across Legal Solutions, Product, OT, Finance, and Analytics to ensure process changes align with broader organizational objectives
• Support the design and documentation of streamlined and standardized processes, incorporating best practices while respecting functional context and constraints
• Assist with the implementation of process and workflow changes by supporting action planning, stakeholder readiness, and adoption coordination
• Identify opportunities to leverage technology, automation, analytics, and AI‑enabled solutions to reduce manual effort and improve execution reliability

Requirements:

• Demonstrated experience in business process analysis, process reengineering, or transformation support within complex, matrixed organizations
• Strong analytical skills, with the ability to identify process inefficiencies, dependencies, and opportunities for improvement across multiple teams
• Proven ability to collaborate with stakeholders at varying levels, including functional leaders, technical teams, and Finance partners
• Familiarity with program management principles, including dependency tracking, sequencing, and cross‑initiative coordination
• Strong written and verbal communication skills, with the ability to document processes clearly and communicate effectively in cross‑functional settings
• Ability to work independently while contributing effectively within cross‑functional teams
• Demonstrated ability to actively listen, observe, and synthesize stakeholder input into accurate process representations and actionable insights
• A problem‑solving mindset with a focus on continuous improvement and execution reliability
• Familiarity with process improvement methodologies such as Lean or Six Sigma
• Experience supporting reporting, dashboards, or analytics (e.g., Power BI)
• Experience working with workflow automation, RPA, business intelligence, or AI‑enabled solutions
• Hands‑on experience with enterprise platforms such as Salesforce, SAP, SharePoint/M365, Power Platform, Microsoft Copilot, or Automation Anywhere