Healthcare IT Product Support Manager
Tallahassee, Florida, United States of America
Contract
3 hours ago
About this role
Job Title: Technical Product Support Manager
Work Location: Tallahassee, FL (Onsite)
Project Duration: Long Term
Required Qualifications:
Bachelor s degree or technical equivalent with a minimum of 7 years experience in management and electronic health records (EHR) software and/or network administration including experience with different account customer types.
Thorough understanding of the data upload technical requirements for state of Florida Immunization Information System (IIS) and of the candidate systems for implementation in doctor s offices, clinics, hospitals, and other participating facilities.
Thorough understanding of the HL7, VXU, QBP, and Soap web service envelope messages format.
Knowledge for software vendor web service connection processes and testing for VXU and QBP messages.
Familiar with how to document an immunization in the EHR to train organization point of contact and set up vaccine inventory in the EHR to train the organization point of contact.
Ability to multitask and handle multiple projects and customers at one time is essential.
Maintain current knowledge of the CDC vaccine code updates and the CDC manufacturer codes.