DCC Account Development Manager - fixed term contract (10-12 months)

This is Worldline We are the innovators at the heart of the payments technology industry, shaping how the world pays and gets paid. The solutions our people build today power the growth of millions of businesses tomorrow. From your local coffee shop to unicorns and international banks. From San Francisco to Auckland. We are in every corner of the world, in every part of commerce. And just as we help our customers accelerate their business, we are committed to helping our people accelerate their careers. Together, we shape the evolution.

 

The opportunity

 

The DCC & FX Team within /Enterprise/Business Operations ensures for the success of Dynamic Currency Conversion (DCC). We are looking for a DCC Account Development Manager for a temporary period of 1 year, to be based in Warsaw office.

 

Day-to-Day Responsibilities​ 

 

Further development of the Dynamic Currency Conversion (DCC) service in the European markets, communicating and executing on the shared vision via DCC. 

• Contributing to the development, performance and coverage increase of the Dynamic Currency Conversion (DCC) service in Poland and across other European countries.
• Consulting sales units on high potential clients, on increased DCC conversion and new distribution channel opportunities.
• Deep diving into reports and systems in order to understand the business situation, gaps and opportunities.
• Analysing markets, client experiences & needs as well as, potentials with the processing of large amounts of data.
• Providing DCC consultancy and support towards internal & external stakeholders (at all levels), increasing stakeholders’ understanding of DCC through trainings & education.
• Driving DCC hit rates - conducting DCC trainings and presentations for the front line employees (e.g. hotel reception etc).
• Working in close cooperation with respective sales teams, providing DCC consultancy during the sales process (pre- & after-sales) with international clients, contributing to RFP’s.
• Executing DCC Account and Relationship Management, preparing DCC Account Plans and presenting them to Top Management of our clients.
• Actively participating on internal DCC projects while bringing high value and support.
• Supporting Marketing and Go to Market teams with DCC campaign management activities.
• Collaborating across business lines and supporting colleagues in the team, who operate from various European metropolises.

 

 

Who Are We Looking For 

 

• Bachelor degree (or above) with commercial background.
• Experience in client facing functions, understanding of account, sales & relationship management.
• “Hunting” mindset & “go getter” mentality.
• Willingness to meet clients and travel (Poland & other Europan countries).
• An entrepreneurial mindset & approach, proactive & creative in finding new opportunities.
• Strong analytical skills, able to generate & analyze reports, being good with numbers.
• Experience in analyzing trends, forecasts and consultancy services.
• Experienced and knowledge of processes in the segments: hotel, petrol, retail, travel and/or luxury.
• Excellent in English & Polish orally and in writing - one additional language would be a plus (German, Spanish or Italian).
• Experience in payments, DCC is a big advantage.
• PC and Office user knowledge (Microsoft Office).

 

Perks & Benefits:   At Worldline you’ll get the chance to be at the heart of the global payments technology industry and shape how the world pays and gets paid. On top of that, you will also:

• Private medical & life insurance
• MyBenefit Platform
• Holiday allowance
• Referral program
• Public transportation allowance
• Meal allowance
• Annual bonus.

 

Shape the evolution

 

We are on an exciting journey towards the next frontiers of payments technology, and we look for big thinkers, people with passion, can-do attitude and a hunger to learn and grow. Here you’ll work with ambitious colleagues from around the world, take on unique challenges as a team, and make a real impact on the society. With an empowering culture, strong technology and extensive training opportunities, we help you accelerate your career - wherever you decide to go. Join our global team of 18,000 innovators and shape a tomorrow that is yours to own.

 

Learn more about life at Worldline at jobs.worldline.com

 

We are proud to be an Equal Opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as an individual with a disability, or any applicable legally protected characteristics.

 

Pursuant to the Article 24 sec. 6 of the Act of 14 June 2024 on the protection of whistleblowers, we inform you that Worldline Financial Services (Europe) S.A., a joint-stock company, Branch in Poland (hereinafter referred to as Worldline) is governed by the Regulations on the receipt of internal reports and taking follow-up actions (hereinafter referred to as the Regulations).

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