Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The Software/Support Engineer will develop and support a Unified Provider Payment Platform while collaborating with cross-functional teams to enhance system reliability and performance.
Responsibilities:
- The Software/Support Engineer will be responsible for developing, enhancing, and supporting a Unified Provider Payment Platform, delivering highly available and scalable backend services using Java and Spring Boot
- This role will work closely with cross‑functional teams to build new features, resolve production issues, and ensure reliable operation of critical payment workflows
- The engineer will provide production support, including periodic weekend and on‑call support, to troubleshoot application, performance, and integration issues, perform root‑cause analysis, and drive long‑term stability improvements
- The role requires hands‑on experience with CI/CD pipelines, cloud‑based deployments, and operational monitoring, along with a strong focus on security, compliance, and operational excellence for payment systems
- Leverage enterprise-approved AI tools to streamline workflows, automate tasks, and drive continuous improvement
Requirements:
- Bachelor's degree OR Master's degree in Computer Science, Engineering, or IT related field
- 5+ years of experience in software development
- 5+ years of hands-on experience with Java and Spring Boot for building scalable backend services
- 5+ years of experience with Kubernetes for container orchestration and microservices deployment
- 5+ years of experience in Agile/Scrum methodologies and driving engineering excellence
- 3+ years of experience with any one of the cloud platforms preferably Microsoft Azure cloud services
- 3+ years of experience designing distributed systems, APIs, and cloud-native applications
- 3+ years of experience with CI/CD pipelines, DevOps practices, and infrastructure as code
- Willingness to do development and support related work based on business need
- Exposure to AI/ML concepts, frameworks (e.g., TensorFlow, PyTorch), and integration into enterprise applications
- Demonstrated ability to lead cross-functional engineering teams
- Experience in Agile/Scrum methodologies and driving engineering excellence
- Strong stakeholder management and communication skills
- Strategic thinking with a problem-solving mindset
- Ability to mentor and grow engineering talent
- Strong collaboration and decision-making skills