Senior Full Stack Engineer, CX Tools

CookUnity is a pioneering platform that connects the world with exceptional chefs and delivers millions of meals annually. The role involves collaborating with engineers and other teams to develop and enhance tools that improve customer interactions and satisfaction.

Responsibilities:

• Owning the design and implementation of features within our Javascript stack that engage customers and have a meaningful impact on people’s lives
• Iterating on new and existing features to improve user experience and performance
• Actively contribute to the adoption of strong software architecture, development of best practices, and new technologies
• Improving the maturity of our technical stack with engineering best practices
• Being part of the code review process and helping to mentor other engineers
• Contribute technically to projects by being a hands-on coder, removing roadblocks, and repairing technical issues
• Partner with members of Product, Growth, Marketing, Customer Experience and other teams to continually refine and improve our product in an agile process
• Helping to have higher levels of uptime & supporting the on-call rotation that will help the business run 24/7

Requirements:

• At least 3+ years of experience as a Software Engineer with a focus on developing tools and systems for Customer Experience or similar fields
• Strong understanding of interacting with and building backend REST APIs
• Strong knowledge of service-oriented architectures
• Ability to proactively identify opportunities to improve systems and processes
• Experience implementing and maintaining unit tests and end-to-end (e2e) tests
• Enjoy working in small teams within a fast-paced startup environment
• Excitement about the opportunity to grow into a leadership role as the company expands
• Fluency with AI engineering tools
• Advanced knowledge of AI within CX environments
• Knowledge of mobile app development, such as React Native