Project Manager

PMO Partners, LLC is seeking a Project Manager for Section 504 Digital Accessibility Compliance to lead institution-wide efforts to ensure all digital properties meet HHS Section 504 requirements. The role involves coordinating cross-functional teams, overseeing audits, and managing vendor compliance to ensure all timelines and documentation satisfy federal accessibility requirements.

Responsibilities:

• Serve as the institution’s subject‑matter lead on HHS Section 504 digital accessibility mandates, including WCAG 2.1 Level AA criteria
• Ensure all digital content provided directly or through vendors complies with accessibility standards required for websites, mobile apps, and kiosk interfaces
• Oversee compliance activities required for institutions
• Develop a comprehensive accessibility remediation roadmap, including timelines, milestones, and cross‑department coordination
• Lead large‑scale accessibility improvement projects involving academic units, IT, digital communications, online learning, and clinical/health‑related programs
• Manage all phases of the project lifecycle—from discovery to remediation, testing, rollout, and long‑term governance
• Oversee the creation and ongoing maintenance of an institutional inventory of all covered digital assets, including: Public websites, Academic department pages, Student portals and online forms, Mobile applications, LMS content and documents, Third‑party platforms governed by licensing or contractual arrangements (which must also meet WCAG 2.1 AA)
• Coordinate and validate accessibility audits using automated tools, manual testing, and assistive technology testing
• Prioritize remediation efforts based on regulatory risk and user impact (e.g., programs tied to HHS‑funded activities)
• Work with IT, web developers, LMS admins, and instructional designers to ensure fixes conform to WCAG 2.1 AA standards
• Ensure accessibility improvements address known barriers such as missing alt text, lack of video captions, poor color contrast, inaccessible PDFs, and keyboard navigation issues
• Ensure all third‑party digital tools comply with Section 504 requirements, including those provided through contractual or licensing arrangements
• Serve as primary contact for accessibility evaluations in procurement processes; require VPATs and documented WCAG 2.1 AA conformance
• Develop and deliver training programs for faculty, staff, IT teams, and content creators to ensure accessible digital development practices
• Partner with Disability Services and Instructional Technology teams to integrate accessibility into institutional workflows
• Maintain comprehensive documentation of audits, remediation actions, deadlines, and compliance evidence, supporting Section 504’s requirement for demonstrating accessibility or the presence of legitimate exceptions (undue burden or fundamental alteration)
• Prepare compliance reports for institutional leadership, auditors, and regulatory bodies as needed

Requirements:

• Bachelor's degree in Information Technology, Project Management, Higher Education Administration, or related field
• 3–5 years of experience managing complex digital or compliance‑driven projects
• Strong knowledge of WCAG 2.1 Level AA standards and digital accessibility best practices
• Experience overseeing cross‑functional teams in a higher education environment
• Familiarity with federal civil rights and disability access requirements (e.g., Section 504, ADA Title II/III)
• Experience working with LMS platforms (Canvas, Blackboard, D2L)
• Knowledge of web technologies (HTML, CSS, ARIA), UX design, and digital content creation workflows
• Certification in digital accessibility (e.g., CPACC, WAS)
• Experience managing vendor compliance and procurement language around accessibility