Samsara is a pioneer in the Connected Operations™ Cloud, focusing on improving safety, efficiency, and sustainability in physical operations. The Senior Product Operations Manager will collaborate closely with Product & Engineering leadership to develop product data insights, drive critical operating forums, and execute high-priority initiatives to enhance product performance and customer outcomes.
Responsibilities:
- Drive critical Product VP+ operating reviews, including execution check in, post-launch feedback loops and portfolio prioritization discussions
- Build and monitor key metrics and customer feedback to develop actionable insights
- Work closely with Product, Engineering, and GTM partners to identify growth opportunities, monitor the health of the product area, and execute on high priority initiatives to drive measurable customer outcomes
- Launch and scale new product revenue streams
- Build and maintain operational artifacts such as roadmaps and exec level dashboards
- Champion, role model, and embed Samsara’s cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale globally and across new offices
Requirements:
- 7+ years of experience in consulting, business operations or chief of staff role for a high growth and/or large scale organization
- Strong communication and relationship building skills with executive stakeholders, including C-suite, Product & Engineering VPs, Finance, and cross-functional leaders
- Strong business acumen, analytical and problem-solving skills
- Data driven, with the ability to structure complex analysis and derive insights
- Highly organized with exceptional attention to detail and the ability to execute on large, cross-functional processes and initiatives
- Comfortable with ambiguity and is a self-starter
- MBA
- Experience working with Product & Engineering leadership
- Experience working with Databricks, Cursor, Claude