Ryder System, Inc. is seeking a Workday HCM Business Analyst/HRIS Analyst responsible for maintaining and developing the Workday HCM module. The role involves gathering business requirements, troubleshooting issues, and implementing changes to enhance HR processes while ensuring data integrity.
Responsibilities:
- Work with HR business partners and stakeholders to identify needs, conduct analysis, prepares associated business requirements specifications and design documents
- Configure Workday modules to meet business requirements, manage business process changes, or updating system functionality
- Executes mass data changes in core system inclusive of EIB, ensuring a high level of data integrity
- Document procedures, workflows, and system configurations for ongoing reference and training
- Provide support for HRIS including, but not limited to, researching and resolving HRIS problems, unexpected results or process flaws; perform scheduled activities; recommend solutions or alternate methods to meet requirements
- Provide professional, timely, and accurate responses to inquiries to ensure customer satisfaction while distributing training materials to improve managerial efficiency and effectiveness
- Research and proactively solve customer issues
- Assist with system updates, testing, and implementation of new Workday features or modules
- Manage system security, user access, and permissions to ensure data integrity and confidentiality
- Performs other duties as assigned
Requirements:
- Strong analytical and problem solving skills
- Excellent verbal and written communication skills
- Flexibility to operate and self-driven to excel in a fast-paced environment
- Capable of multi-tasking, highly organized, with excellent time management skills
- Inform, explain, and provide clear instructions
- Work independently and as a member of a team
- Demonstrate a high level of accuracy, even under pressure
- Bachelor's Degree in Bachelor's degree computer science, information technology, human resource management, or other related field
- 3 years or more in in HRIS systems, preferably in Workday HCM
- MS Excel, Word, PowerPoint, Access, and Outlook Advanced
- Experience with Workday HCM Core HR module
- Experience with systems implementation and project management techniques is a plus
- Experience with Workday HCM Security
- Experience with Workday HCM Learning module
- Experience with Workday HCM Onboarding/Recruiting module
- Experience with Workday HCM Talent and Performance Management module