Technical Program Manager, AI Performance

Figma is a company dedicated to making design accessible to all, and they are looking for an AI-Native Performance Technical Program Manager to lead performance initiatives for their products and AI features. This role involves overseeing high-visibility performance programs, collaborating across various teams, and ensuring optimal performance for both flagship products and next-generation AI functionalities.

Responsibilities:

• Own performance prevention, diagnostics, and safe rollout for both our flagship products and next-gen AI features
• Owning horizontal, high-visibility performance programs that span: Flagship product performance (load times, FPS, memory) and AI features (model inference latency, throughput, cost, and reliability)
• Cross-org programs: observability/telemetry, regression prevention (performance CI), xfn performance forum, SEV mitigation, safe rollout of AI capabilities, and CE Planning (customer engineering / enterprise readiness)

Requirements:

• 5+ years in performance engineering, performance TPM, platform TPM, or SRE with hands-on experience shipping performance programs for SaaS products
• Demonstrated experience with load, stress, performance or scalability testing and new-build comparisons
• Deep familiarity with web performance (FCP, LCP), rendering/FPS, WASM memory, mobile profiling (Xcode Instruments, Android Profiler)
• CI/CD and test automation experience: integrating performance tests into pipelines
• Distributed systems, cloud infra (AWS), autoscaling, and capacity planning
• Hands-on prior work with LLMs, prompt engineering, or agent platforms
• Experience with MLops or LLMs: inference latency tradeoffs, batching, caching, etc
• Observability stack: Datadog / Sentry / RUM
• Background as a performance engineer (not just TPM) with code or test harness contributions
• Experience with large enterprise Planning / customer load tests
• Familiarity with real-time collaborative systems and GPU/WASM performance constraints