Director of Client Sales - Enterprise Accounts

Blend is a diverse team of problem solvers who believe that the world’s financial resources should be more accessible. They are seeking a Director of Client Sales to oversee the Enterprise Client Sales organization, responsible for revenue growth, retention, and expansion across existing customer relationships. This role involves managing a team of Client Sales Executives and collaborating closely with various departments to maximize customer lifetime value.

Responsibilities:

• Own customer acquisition and cross-sell goals across our Mortgage, Consumer Banking, and Ecosystem products for our largest customer and prospects
• Deeply partner with banks to grow our relationship from single-product to multi-product
• Help Client Sales Executives prioritize innovation and speed - they are a consultant to the banking C-suite as much as a sales leader
• Mentor a team of 8 Client Sales Executives to help them develop into future leaders themselves
• Lead, coach, and scale a team of Client Sales Executives focused on existing accounts
• Establish a high-performance, relationship-driven sales culture with clear accountability
• Set expectations around pipeline management, forecasting accuracy, and execution
• Hire, onboard, and develop top-tier sales talent
• Own renewal strategy and execution, ensuring strong retention and contract growth
• Anticipate renewal risks and proactively address customer concerns
• Drive multi-year agreements and expansion at renewal when possible
• Monitor churn metrics and implement improvement plans as needed
• Accurately forecast expansion and renewal revenue
• Analyze performance metrics to optimize team effectiveness
• Collaborate cross-functionally with Customer Success, Professional Services, Product, Finance, and Legal
• Provide executive-level insights into customer trends, competitive dynamics, and growth opportunities
• Take an active voice in defining Blend’s strategy and market position

Requirements:

• 10+ years in Saas Sales with 3+ years as a senior leader
• Track record of fostering, navigating, and unlocking complex relationships with large Banks / Credit Unions / IMB's and selling innovative technology roadmaps
• Understanding of Mortgage and Consumer Banking industries is a huge plus
• Experience selling platform solutions (as opposed to single point solutions)
• Exposure to consumption based pricing models
• Bachelor's degree or higher
• Strong executive presence with the ability to engage C-level and senior stakeholders
• Data-driven leader with strong forecasting and operational discipline
• Comfortable operating in a fast-paced, evolving growth environment