Student Services Coordinator - Dean of Students, Campus Assessment Response & Education - Temporary

Job Summary

Under general direction by the Director for Campus Assessment Response, & Education (CARE), the CARE Student Services Coordinator serves as a primary resource for overseeing reports of behavioral concerns on campus as well as responding to inquiries and providing appropriate follow-up reports. The Student Services Coordinator will work closely with the Director for CARE in their capacity to support Cal Poly students.

The CARE Student Services Coordinator will assist students navigating and accessing campus and community resources and provide advocacy, resources, and referrals for services. The position supports students struggling to navigate the university system, students with current and emerging mental, psychological, or physical health issues and students experiencing issues adjusting to academic and social life. In addition to supporting students, the CARE Student Services Coordinator is also available to consult with faculty, staff, parents, and concerned others if they are worried about a student’s behavior. The position works closely with the Student of Concern Team to assist with various aspects of program administration.

This is a full-time temporary 2-year position and is eligible for full benefits, including medical, dental, vision and CalPERS retirement.

Department Summary

The Office of the Dean of Students serves as a resource for helping students resolve university-related issues and concerns in support of student individual/academic success and is committed to supporting the academic success of students by fostering the development of integrity and problem-solving skills, teaching self-advocacy and personal responsibility; and helping students understand the fundamental principles of good citizenship and responsible leadership.

Key Qualifications

• Thorough knowledge of individual counseling techniques.
• Strong interpersonal and communication skills (oral and written) with demonstrated ability and commitment to work effectively and maintain cooperative working relationships with a wide range of constituencies in a diverse community. Excellent customer service and public relations skills including avery high level of diplomacy and professionalism.
• Ability to advise students individually and in groups on varied and complex matters.
• Ability to determine the appropriate course of action and proper techniques to utilize while engaged with individuals and groups in personal interactions of an argumentative or sensitive nature.
• Ability to analyze complex situations accurately and adopt effective courses of action.

Education and Experience

• Equivalent to graduation from a four-year college or university in a related field, including or supplemented by upper division or graduate course work in counseling techniques, interviewing, and conflict resolution. Three years of progressively responsible professional student services work experience.
• A master’s degree in Counseling, Clinical Psychology, Social Work, or a directly related field may be substituted for one year of experience.
• A doctorate degree and the appropriate internship or clinical training in counseling or guidance may be substituted for the three years of experience for positions with a major responsibility for professional career or personal counseling.

Salary and Benefits

Anticipated Hiring Range: $66,528 - $77,951 Per Year

Classification Range: $66,480 - $94,716 Per Year

Factors in determining the appropriate compensation for a role include experience, skills, knowledge, abilities, education, licensure and certifications, and other business and organizational needs. The Anticipated Hiring Range referenced in the job posting is the budgeted salary or hourly range that the University reasonably expects to pay for this position. The Classification Range may be broader than what the University anticipates paying for this position, based on internal equity, budget, and collective bargaining agreements (when applicable).

Cal Poly offers a best-in-class benefits program, including health, dental and vision insurance, retirement participation in the Public Employees' Retirement System, and educational benefits for eligible employees. See our benefits website for additional information. 

Cal Poly

Cal Poly is a nationally-ranked public university located in San Luis Obispo, California, and known for its Learn by Doing philosophy. Each year more than 20,000 top-tier students come to San Luis Obispo to put knowledge into action, taking their learning outside the classroom as they prepare for careers in engineering, agriculture, science, business, humanities and the built environment. Cal Poly’s hands-on philosophy, small class sizes and close student-faculty mentorships result in graduates ready from day one to impact their communities, California and the world. For more information, visit calpoly.edu.

Equal Opportunity and Excellence in Education and Employment

This position is open and available to all regardless of race, sex, color, ethnicity or national origin. Consistent with California law and federal civil rights laws, Cal Poly provides equal opportunity in education and employment without unlawful discrimination or preferential treatment based on race, sex, color, ethnicity, or national origin. Our commitment to equal opportunity means ensuring that every student and employee has access to the resources and support they need to thrive and succeed in a university environment and in their communities. Cal Poly complies with Title VI of the Civil Rights Act of 1964, Title IX of the Education Amendments of 1972, the Americans with Disabilities Act (ADA), Section 504 of the Rehabilitation Act, the California Equity in Higher Education Act, California’s Proposition 209 (Art. I, Section 31 of the California Constitution), other applicable state and federal anti-discrimination laws, and CSU’s Nondiscrimination Policy. We prohibit discriminatory preferential treatment, segregation based on race or any other protected status, and all forms of discrimination, harassment, and retaliation in all university programs, policies, and practices.

Cal Poly is a diverse community of individuals who represent many perspectives, beliefs and identities, committed to fostering an inclusive, respectful, and intellectually vibrant environment. We cultivate a culture of open dialogue, mutual respect, and belonging to support educational excellence and student success. Through academic programs, student organizations and activities, faculty initiatives, and community partnerships, we encourage meaningful engagement with diverse perspectives. As a higher education institution, we are dedicated to advancing knowledge and empowering individuals to reach their full potential by prioritizing inclusive curriculum development, faculty and staff training, student mentorship, and comprehensive support programs. At Cal Poly, excellence is built on merit, talent, diversity, accessibility, and equal opportunity for all.

Supplemental Information

Satisfactory completion of a background check (including a criminal records check) is required for employment. Cal Poly will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Current employees who are offered positions on campus will be required to undergo a background check for any position where a background check is required by law or that Cal Poly has designated as sensitive. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position.

The person holding this position is considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.

Cal Poly, San Luis Obispo is not a sponsoring agency for staff or management positions. Applicants for staff and management positions must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.

Positions are posted for a minimum of 14 calendar days.