GitLab is the intelligent orchestration platform for DevSecOps, enabling organizations to increase developer productivity and improve operational efficiency. As a Senior Product Manager for Hosted Runners, you will guide product strategy and roadmap definition for a core part of GitLab's SaaS platform, working closely with engineering to enhance service performance and customer adoption.
Responsibilities:
- Guide product strategy and roadmap definition for Hosted Runners as a SaaS platform offering for GitLab.com and GitLab Dedicated, aligning delivery to roadmap milestones and increasing adoption against defined product goals
- Partner with the engineering manager and engineering team to prioritize platform capabilities, operational requirements, and service readiness to support reliable launches and improve service performance against agreed reliability targets
- Define product requirements for how runners execute pipeline jobs across customer workloads, with attention to compute, containers, and related infrastructure needs, improving reliability, scalability, and adoption across supported use cases
- Shape pricing and packaging in collaboration with cross-functional partners, helping connect product direction to business value and support revenue growth objectives
- Work with go-to-market teams on customer conversations, deal-related questions, and product positioning for hosted runner offerings, improving field readiness and customer clarity in current sales cycles
- Work across product and platform teams to clarify ownership between the application layer of Runners and the platform layer that delivers the service, reducing delivery friction and speeding cross-team alignment
- Contribute to launch planning and ongoing iteration for dedicated and SaaS runner experiences, helping deliver releases that meet launch readiness expectations and drive ready customer adoption
- Communicate product trade-offs, priorities, and progress clearly to stakeholders across engineering, product, and commercial teams to maintain alignment and accelerate decision-making on roadmap priorities
Requirements:
- Experience working on continuous integration, continuous delivery, or adjacent developer tools products such as pipeline execution, build systems, or deployment platforms
- Experience evaluating technical trade-offs in infrastructure topics such as compute, containers, Docker, and service platforms in close partnership with engineers
- Ability to own a product area with broad scope, including strategy, execution, and cross-functional coordination
- Familiarity with business-facing product work such as pricing, packaging, or exposure to product choices connected to revenue and service delivery
- Experience engaging with customers and internal commercial teams to identify needs, contribute to deals, and inform roadmap choices
- Experience working in distributed teams and partnering effectively across product, engineering, and go-to-market functions
- Experience communicating priorities and technical trade-offs clearly while navigating complex technical spaces
- We welcome candidates with transferable experience, including those who moved from infrastructure or engineering roles into product management