General Dynamics Information Technology (GDIT) is a global technology and professional services company that delivers consulting, technology, and mission services. As an ATF Test Engineer, you will play a crucial role in the success and stability of the ServiceNow environment by designing, developing, and maintaining automated test cases and collaborating with various stakeholders to ensure quality delivery.
Responsibilities:
- Design, develop, and maintain automated test cases using ServiceNow ATF
- Collaborate with developers, product owners, process owners, and platform engineers to define requirements and test coverage
- Build automated test suites supporting regression, functional, integration, and end‑to‑end testing
- Execute automated and manual tests, analyze results, document defects, and validate fixes
- Optimize and maintain existing ATF test suites for performance, reliability, and stability
- Ensure test automation aligns with CI/CD pipelines and release management processes
- Support Agile ceremonies and uphold quality assurance throughout the lifecycle
- Create and maintain documentation for test plans, test cases, and automation standards
- Provide guidance and mentorship on ATF best practices
- Support platform upgrades, patching, and deployments with automated testing strategies
- Participate in Agile software development efforts (standups, planning, grooming, estimation) to ensure quality delivery
- Collaborate with Scrum Masters, Product Owners, and Developers to define test approaches with a focus on automating recurring/regression tests
Requirements:
- High school diploma. Technical Training, Certification(s) or degree preferred
- 5+ years in ServiceNow administration and related IT roles
- 3+ years of ServiceNow Automated Test Framework experience
- 5+ years of ServiceNow testing experience with ITSM
- Strong understanding of ServiceNow architecture, modules, and platform capabilities
- Extensive experience designing automated tests for forms, UI policies, client scripts, workflows, business rules, integrations, and custom applications
- Familiarity with Agile/Scrum methodologies
- Strong analytical, troubleshooting, and debugging skills
- Excellent communication and documentation skills
- Ability to obtain CSA certification within 90 days
- Advanced ITSM and/or testing certifications a strong plus
- ServiceNow Certified System Administrator (CSA)
- ServiceNow Automated Test Framework Micro‑Certification
- Certified Implementation Specialist – ITSM
- ISTQB Agile Tester
- ISTQB Test Automation Engineer
- ISTQB Advanced Test Analyst or Technical Test Analyst
- ITIL v4 Certification