Product Compliance Manager, Home

Quince is a tech company disrupting the retail industry by focusing on high quality and sustainable products. They are seeking a Product Compliance Manager to build and manage a comprehensive product compliance program for their Home furnishings category, ensuring all products meet regulatory requirements across multiple regions.

Responsibilities:

• Build and Lead the Product Compliance Program
• Develop and implement a scalable global product compliance program for Quince Home products
• Establish compliance frameworks, policies, and procedures covering product labeling, packaging, and regulatory requirements
• Create standardized processes for product compliance review during new product development and commercialization
• Build internal compliance documentation, SOPs, and governance processes
• Ensure all Home products meet regulatory requirements in the US, Canada, UK, and EU, including applicable safety, chemical, labeling, and packaging regulations
• Monitor regulatory developments and proactively update internal requirements and policies
• Conduct compliance risk assessments and audits to identify potential gaps
• Manage product compliance documentation including test reports, certifications, declarations of conformity, and technical files
• Develop labeling standards for home furnishings including: Law labels, Fiber content labels, Country of origin labeling, Safety and warning labels, Care instructions, Sustainability claims
• Ensure packaging meets global requirements including: Environmental and sustainability regulations, Recycling and disposal labeling, Extended Producer Responsibility (EPR) obligations
• Work with packaging teams to ensure compliance with evolving global packaging regulations and sustainability requirements
• Partner with sourcing teams and suppliers to ensure compliance requirements are understood and implemented during manufacturing
• Develop supplier compliance guidelines and onboarding standards
• Review new products to ensure compliance before market launch
• Support testing programs with third-party labs for product safety and regulatory compliance
• Educate internal teams on product compliance requirements and best practices
• Develop training materials and compliance tools for product development, sourcing, and merchandising teams
• Serve as the subject matter expert for regulatory and compliance questions related to Home products
• Establish compliance tracking systems for product certifications and testing
• Maintain product compliance files and documentation required by regulatory authorities
• Coordinate responses to regulatory inquiries, recalls, or compliance investigations if needed

Requirements:

• 6–10+ years of experience in product compliance, regulatory affairs, or quality compliance
• Experience in home furnishings, furniture, textiles, or consumer products
• Deep knowledge of regulatory requirements across multiple markets including: United States, Canada, United Kingdom, European Union
• Experience with: Product labeling requirements, Packaging compliance, Product safety regulations, Supplier compliance programs
• Experience managing third-party testing and certification programs
• Strong cross-functional collaboration skills
• Experience building compliance programs in a high-growth retail or e-commerce company
• Knowledge of regulations such as: REACH, California Prop 65, Furniture flammability regulations, Textile labeling requirements, EU packaging directives
• Experience with compliance management systems or PLM tools