Senior IT Project Manager

US Fertility is the nation’s leading partnership of physician-led fertility practices, dedicated to improving patient experiences and advancing research in reproductive medicine. They are seeking a Senior IT Project Manager to oversee project management best practices and ensure successful delivery of healthcare and IT-related projects.

Responsibilities:

• Develop and maintain project management best practices, methodologies, standards, tools, and templates
• Manage PMO and project resources to ensure that resources are not being over-consumed by any given project or projects
• Maintain the PMO’s Operational Process Assets (OPAs) including Lessons-Learned Repository, Issue-Tracking Log, Risk Registry, RAID Log, past Project Management Plans, etc
• Work alongside USF Practices and departments to identify, direct, and vet project opportunities
• Organize and assist with incoming project requests, working with requestors to explore the challenge, objectives, and benefits of the requested project. Work with the requester to facilitate the submission of a business case and project charter, and other required documentation to the project review and formal approval process
• Work with USF Practices to identify and execute projects that utilize IT systems and result in either a decrease in department/practice cost, an increase in generated revenue, simplification of workflows, or improve the staff and/or patient experience
• Submit and/or represent project requests alongside project requestors, to the USF project steering committee for formal project approval, delay, or denial
• Act as a resource to USF Practices and departmental leadership that prefer to manage their projects independently of USF or practice PMO project managers. In these projects, act as a Project Management SME on the project team and provide:
• Project management best practices
• PMO resources designed to increase project success
• Oversight to project scope and timeline to ensure projects are meeting their goals
• Course correction with the Project Manager if goals are not tracking to be met
• Support and assistance for unexpected project events and challenges
• Initiating, planning, executing, monitoring, controlling, and closing healthcare and IT related projects while ensuring projects are completed on time, on budget, and within scope
• Ensure that projects are appropriately resourced and that timelines and accurately assessed and communicated both prior to the approval of and throughout the project lifecycle
• Form unique project teams that include Project Sponsor, Project Manager, Stakeholders, SMEs, resources needed to conduct the work required to complete the project, and various other team members as needed
• Ensure projects are on time, within budget, and properly resourced and positioned to meet the deliverable’s acceptance criteria and quality
• Work in close collaboration with USF Practices, IT, and other teams/departments as needed, to promote open communication to ensure the delivery of project deliverables

Requirements:

• Bachelor's Degree and Technology/Process certifications such as ITIL, CAPM, PMP
• Minimum 5 years project management experience
• Excellent planning and organizational skills
• Outstanding organizational and communication skills
• Ability to quickly take comprehensive and detailed notes required for every meeting
• Ability to understand, create, and maintain visual process flow documentation. Familiarity with TQM diagrams or other visual data-mapping models a must
• Ability to work as part of a multi-disciplinary team and promote team building
• Excellent interpersonal skills and ability to build and maintain effective working relationships
• Strong problem-solving skills
• Demonstrated expertise in continuous quality improvement, customer service, and team building
• Strong computer proficiency including proficiency with MS Office Suite and visual data-mapping software