Business Systems Analyst

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. As a Business Systems Analyst on the AI and Automation team, you will design automated solutions for existing business processes and support process redesigns in line with business requirements and the organization's digital strategy.

Responsibilities:

• Work with business partners to identify business needs, project scope, perform feasibility analysis, and prioritize deliverables
• Define the need and primary objectives, develop and document business requirements to ensure clients' needs are captured and delivered (e.g. use case-based Business Requirements Documents with evidence demonstrating competence writing unique, code-able, testable business requirements, user stories Requirements Traceability Matrix)
• Collaborate with Developers, Quality Assurance Analysts, Architects, Business Partners and other Technology teams to ensure requirements and design are completely understood
• Assist in quality assurance and user acceptance testing by writing test scripts, executing test cases and documenting defects (e.g. test case development, active participation and oral communication through defect triaging, use of application lifecycle management tools through code promotion)
• Ensure that deliverables meet agreed-upon standards for quality and non-functional requirements, and that the products meet the stated business need
• Collaborate with a cross-functional team of designers, business analysts, developers, testers and others to build and execute against Product Roadmaps and Release Plans
• Own, prioritize, and maintain the Product Backlog, including definition of user stories and acceptance criteria, assess impact of defects including providing key input on decisions
• Communicate progress, status, risks and issues regularly with Automation Leadership, partners and stakeholders. Problem solve issues and provide timely responses and solutions

Requirements:

• High School Diploma/GED (or higher)
• 2+ years of experience creating and maintaining effective relationships in a professional environment
• 2+ years of healthcare experience
• 2+ years of proficiency experience utilizing Microsoft Excel, Word, and PowerPoint
• 1+ years of experience gathering and working through business and/or technical requirements
• 1+ years of experience communicating with leadership
• 2+ years of experience with CSP Facets Claims
• 2+ years of experience as a business analyst
• 2+ years of experience utilizing Microsoft Visio
• 1+ years of experience working on Automation or Project Redesign projects
• 1+ years of experience in the Software Development Lifecycle (SDLC), including Waterfall and Agile Methodologies
• 1+ years of experience with SQL
• 1+ years of experience with the following tools/applications: SAS, Tableau, Jira, Rally
• 1+ years of leadership presentation experience
• 1+ years of experience understanding of workflow-based logic and conceptualize it as an automated solution