Business Analyst
Raleigh, North Carolina, United States of America
Contract
3 weeks ago
$40 - $50 USD
Key skills
GoSalesforceCRMLeadership
About this role
Job Description -
Title : Senior - Business Analyst Location:- Raleigh, NC - Hybrid Duration :- 12-Months Contract
MOI - In Person Only
Need local candidate with DL
MUST HAVE strong knowledge of health information exchange (HIE), EHR/EMR systems, and interoperability standards (e.g., HL7, FHIR). INTEWRVIEW WILL BE IN-PERSON.
Skills Matrix
Skills
Years Used
Last Used
Health IT, provider relations, or healthcare system implementation
Strong knowledge of health information exchange (HIE), EHR/EMR systems, and interoperability standards (e.g., HL7, FHIR).
Experience supporting CRM platform usage and optimization (e.g., Salesforce, HubSpot, Zoho, Microsoft Dynamics).
Strong organizational and analytical skills, with a high level of attention to detail
Proven ability to manage multiple projects and priorities in a dynamic, service-oriented environment.
Key Responsibilities:
Provider Engagement & Technical Integration
- Act as a strategic consultant to the Business Relations Team, providing expert guidance on
provider onboarding, data connections, and workflow alignment with health information
exchange (HIE) systems.
- Support healthcare providers throughout the full lifecycle of onboarding from initial outreach
through integration, testing, training, and go-live support.
- Communicate technical concepts and requirements clearly to clinical and administrative
stakeholders to ensure successful implementation and adoption.
- Serve as a liaison between providers, internal teams, and technical vendors to troubleshoot
issues and ensure data is transmitted accurately and securely.
- Contribute to the development of training materials, job aids, and user guides that improve
provider understanding and confidence in HIE processes.
CRM Platform Optimization & Data Management
- Work with the Business Relations Team to optimize use of the organization s CRM platform,
ensuring accurate tracking of provider status, engagement activity, training, and connection
milestones.
- Configure and enhance CRM fields, workflows, and dashboards to support operational efficiency
and data visibility.
- Lead or support data quality initiatives, including routine audits, updates, and deduplication
efforts within the CRM system.
- Establish and maintain best practices for administrative data capture and documentation related
to provider engagement activities.
- Collaborate with leadership to develop reports, performance metrics, and data insights that
inform strategy and decision-making.