Field Service Engineer - NV

Russells Technical Products is a company specializing in refrigeration and HVAC/R services, and they are seeking a Field Service Engineer. The role involves on-the-road traveling for field installations, maintenance, and customer training, along with troubleshooting and establishing customer relationships.

Responsibilities:

• Perform field installations and start-ups
• Conduct preventative maintenance
• Inspect/conduct performance tests to verify that product complies with manufacturing prints and application engineering/purchase specifications and requirements
• Document installed product performance
• Conduct training and instruct the product users in proper operation and maintenance of our products
• Troubleshoot, repair, and calibrate various operating systems of refrigeration, electronics, and electro-mechanical components utilizing prints and schematics
• Establish, maintain, and develop positive relationships with customers
• Contact customers to coordinate service calls at their facility
• Generate work
• Explain the benefits of refrigeration and controller retrofits
• Establish preventive maintenance contracts
• Perform general service work
• Maintain a thorough knowledge of Russells Technical Products' warranty, maintenance, and service policies and procedures
• Maintain vehicle logs, maintenance schedules, and keep detailed field service and travel expense reports

Requirements:

• Must have at least 2 years refrigeration experience AND a solid understanding of single stage refrigeration
• Minimum 2 years work experience or training in commercial / industrial refrigeration or HVAC/R
• Experience with electronics and controls programming
• Work experience in a related service capacity
• Valid driver's license
• Experience or training in cascade refrigeration systems
• EPA Universal Certificate
• Work experience in the environmental simulation systems industry