Senior Business Analyst

eimagine is a recognized Best Places to Work company that has been helping clients navigate technology and business change for over 27 years. They are seeking a Senior Business Analyst who will work with customers and internal teams to identify and implement project requirements, ensuring successful delivery of business solutions.

Responsibilities:

• Serves as business analyst for medium to extra-large projects, programs or areas of effort with moderate to high complexity
• Leads and/or participates in requirements gathering and analysis sessions with clients to determine project requirements
• Creates a client-centric focus that nurtures a culture of providing an outstanding experience for our customers
• Ability to lead cross-functional teams in delivering business solutions
• Manage project timelines, deliverables, and risks
• Facilitate workshops, stakeholder meetings, and presentations
• Ensure clear communication and alignment on project goals and progress
• Recommend and implement process improvements based on best practices
• Stay updated on industry trends and emerging technologies
• Ability to strategize, recommend and implement solutions to complex business problems
• Able to understand and consider risks, benefits, and implications of business process changes
• Responsible for analyzing specific business processes and producing detailed documentation
• Responsible for ensuring the scope of analysis fits within overall project scope and definitions
• Capable of providing gap analysis and needs assessments to uncover business needs
• Accountable for reviewing and finalizing extensive functional and technical documentation
• Able to elicit and translate high-level business needs into specific and concise processes
• Capable of revising and recommending new and existing project requirements and process improvements
• Accountable for self-organization and tracking completion of assigned tasks including successful delivery of assigned project milestones
• Prepares and presents training content to client as needed
• Creation of project documentation to include user manuals, training deliverables, business requirements documentation, user stories, test scripts and work product validation
• Works with Sales to procure new opportunities for existing clients
• Presents completed configuration/development to client for feedback and approval (sprint reviews, etc.)
• Provide mentorship to fellow business analysts and project team members regarding delivery methodology, requirements elicitation and tracking, and people skills
• Collects and crafts feedback regarding project team members
• Contributes to improvement initiatives and growth of our business analysis practices and delivery team

Requirements:

• 7+ Years in a functional or technical role related to software delivery or software maintenance / support
• Excellent communication skills to include internal/external interaction, documentation and presentations
• Experience working in SDLC, testing and validating solutions, and working as a Business Analyst
• Proven ability to self-manage and complete project deliverables
• Confident in making decisions, accurate, detailed-oriented and able to problem solve/analyze
• Good interpersonal, listening, written and verbal communication and basic project management skills
• Functional and/or Technical Certifications as deemed appropriate for specialization
• Bachelor's degree in information technology, computer science or equivalent job-related experience required
• Proficiency in Microsoft CRM, Visio, Microsoft Project and SharePoint preferred