Franciscan HealthRemote
Application Business Analyst
United States of America
Full Time
3 hours ago
$90,000 - $123,000 USD
H1B Sponsor Likely
Key skills
EpicCare Ambulatory CertificationApplication SupportSystem ImplementationSystem OptimizationTroubleshootingWorkflow DocumentationBusiness Process AnalysisVendor ManagementTestingTest Scenario DevelopmentHealthcare Domain - ImmunizationsHealthcare Domain - ReferralsHealthcare Information Exchange (IHIE)Stakeholder ManagementProject Management
About this role
Franciscan Health is one of the largest Catholic health care systems in the Midwest, dedicated to providing compassionate care. The Application Business Analyst is responsible for implementing, upgrading, and supporting applications while leading installations and system optimization to meet customer specifications.
Responsibilities:
- Research, analyze, and present information to stakeholders, and provide input regarding potential system enhancements
- Document and build workflow, standards, and business processes to facilitate knowledge sharing within and across teams
- Maintain and configure the application parameters to ensure Franciscan Alliance applications function according to customers’ specifications
- Provide on-call support, including after-hours support, for team and customers, following the Franciscan Alliance support model
- Develop test scenarios and performs testing for Franciscan Alliance applications and workflow, and reports results to stakeholders
- Troubleshoot and repair customer-reported application problems
- Work with vendors in implementing, upgrading, supporting and troubleshooting applications
- Represent the knowledge area as a subject matter expert and identify downstream impacts as familiarity with the company’s systems and business processes increases
- Manage projects that do not require PMO oversight
- Facilitate business user discussions to identify the requirements for Franciscan Alliance applications functionality and workflow
Requirements:
- High School Diploma/GED
- 6 years Relevant Work Experience (unless promotional criteria can be met)
- EPIC Certified or Accredited (if required by role) - EpicCare Ambulatory
- Bachelor's Degree Information Technology or Computer Science
- Master's Degree Information Technology or Computer Science
- 7 years Relevant Work Experience