Project Manager II

SHI International Corp. is a $16 billion global provider of IT solutions and services. The Project Manager II is responsible for leading cross-functional projects that deliver technology solutions and services for customers in the IT reseller channel, managing scope, schedule, budget, risk, and stakeholder expectations.

Responsibilities:

• Lead end‑to‑end planning, execution, and delivery of IT infrastructure, cloud, and services projects for commercial and enterprise customers
• Develop and maintain project plans, including scope, schedule, milestones, resource plans, dependencies, and risk/issue logs
• Facilitate regular project meetings, document decisions and action items, and ensure follow‑through from all stakeholders
• Coordinate with sales, solutions architects, engineering, operations, and vendor partners to confirm requirements, delivery timelines, and handoffs
• Track project financials, including estimates, purchase orders, invoices, and margin impacts; escalate variances and recommend corrective actions
• Communicate project status clearly and accessibly to technical and non‑technical stakeholders at all levels
• Identify and manage risks and issues, propose mitigation plans, and drive timely resolution
• Ensure projects follow established PMO standards, governance, and documentation practices
• Support continuous improvement by capturing lessons learned and recommending enhancements to delivery processes and tools

Requirements:

• 3–5 years of experience managing technology or IT services projects, preferably in a reseller, MSP, VAR, or systems integrator environment
• Proven ability to own small to mid‑sized projects independently, from initiation through closeout
• Strong understanding of project management methodologies (e.g., waterfall, hybrid; familiarity with agile concepts is beneficial)
• Demonstrated skill in building project schedules, managing dependencies, and adjusting plans based on changing priorities
• Proficiency with project management and collaboration tools (e.g., MS Project or equivalent, Jira, Smartsheet, Asana, or similar; plus Excel, PowerPoint, and Teams/Zoom)
• Experience working with cross‑functional teams that include sales, engineering, operations, and external vendors or partners
• Strong written and verbal communication skills, with the ability to translate technical details into clear business language
• Solid analytical and problem‑solving abilities, including comfort working with budgets, timelines, and basic financial metrics
• Professional project management certification (PMP) required
• Bachelor's degree in Business, Information Technology, Engineering, or a related field; or equivalent combination of education and relevant professional experience
• Ongoing professional development in project management, technology, or leadership is valued and supported
• Experience delivering projects in one or more of the following: networking, data center, cloud, collaboration, cybersecurity, end-user computing, or managed services
• Familiarity with channel programs and vendor ecosystems (e.g., Cisco, Microsoft, Dell, HPE, AWS, etc.)
• Knowledge of statements of work (SOWs), change orders, and standard commercial terms related to services delivery
• Experience in a PMO environment with standard templates, metrics, and governance
• Exposure to agile or hybrid delivery models in technology projects
• Agile Certified Practitioner (PMI - ACP) is a plus but not required