Key skills
Community ManagementDeveloper RelationsTechnical MarketingAI Ecosystem KnowledgeMachine Learning KnowledgeInfrastructure KnowledgeCommunity Health Metrics AnalysisPlatform Moderation - DiscordPlatform Moderation - RedditPlatform Moderation - DiscoursePlatform Moderation - GitHubOpen Source Community KnowledgeEmpathyAIMachine LearningHugging FaceGitHubCommunicationAccount Management
About this role
NVIDIA is a leading company in computer graphics and AI technology, seeking a Community Manager to engage with developers and build relationships within targeted communities. This role focuses on fostering belonging, facilitating knowledge sharing, and advocating for community needs to enhance the NVIDIA tech stack experience.
Responsibilities:
- Act as the primary, authentic voice of NVIDIA Developer Marketing within targeted communities, forums, and social channels
- Nurture daily conversations and foster a welcoming, inclusive environment to help those communities accelerate integration
- Identify, onboard, and build deep relationships with community champions, open-source contributors, and brand advocates to help them amplify our shared interests
- Serve as the internal advocate for the community
- Actively synthesize daily sentiment, problems, and product feedback, translating these into actionable insights for our engineering and product teams
- Partner with technical teams to ensure the community has the right resources, tutorials, and documentation
- Highlight and celebrate community-generated projects and success stories
- Work hand-in-hand with our Program Management team to drive community attendance to regional activations (Hackathons, Meetups) and ensure online momentum continues long after the events end
Requirements:
- At least 5 years of relevant work experience in community management, developer relations, or technical marketing
- Bachelor's degree or equivalent experience
- Community Management Experience: Proven success in building, scaling, and nurturing technical communities or account management/developer relations with larger groups
- Tech Ecosystem Awareness: A clear understanding of the AI, Machine Learning, and Infrastructure landscape. You do not need to be a developer, but you must be comfortable engaging credibly with highly technical audiences
- Exceptional Communication: Outstanding written communication skills with a highly empathetic, responsive, and collaborative tone. Ability to de-escalate concerns and celebrate wins effectively
- Analytical Mindset: Experience tracking community health metrics (e.g., active members, engagement rates, sentiment) and using that data to guide your community strategy
- Autonomy: A proactive, self-starter attitude capable of managing daily community interactions independently while aligning with broader marketing goals
- Platform Fluency: Deep, hands-on experience managing and moderating spaces like Discord, Reddit, Discourse, or GitHub discussions for technical audiences. Clear history in a technical proficiency assuring abilities to communicate with technical audiences
- Open Source Knowledge: Familiarity with the cultural nuances of open-source communities and AI platforms (e.g., Hugging Face)
- Community Engagement: Examples in asset creation or publishing like newsletters, amplification strategies within communities, or hosting community office hours/AMAs (Ask Me Anything) with experts, partners, integrators or similar