Lead high-visibility Salesforce programs across multiple workstreams, ensuring alignment to scope, budget, timelines, and strategic outcomes.
Manage, mentor, and progress their team, overseeing their work and performance.
Constantly and consistently identify, implement, and socialize the most effective processes, tools, and systems to keep the department current with project management processes.
Collaborate with department heads and leadership to create achievable and measurable project plans that include regular status reporting and RAID documentation.
Oversee execution, workflow, and resourcing of projects.
Lead and develop comprehensive resource models and risk mitigation plans in collaboration with discipline leads.
Identify and pursue opportunities to foster cross-training to help build a strong foundation for the team.
Lead high visibility programs across multiple workstreams.
Together with strategy and tech co-own the growth of the accounts under their supervision.
Develop project plans and assumptions for new business pursuits.
Collaborate on SOW creation (timeline, resource model & assumptions).
Manage program revenue and accountability for actualization of sold revenue.
Make program level decisions based on margin and revenue data.
Project, present and commit program revenue to leadership.
Display confidence when leading a conversation with a willingness to have and share a point of view even if it's an unpopular opinion.
Actively contribute to the development of the company's culture and quality standards.
Requirements
A minimum of 5+ years agency/consultancy experience.
8-10 years of experience working on enterprise level projects.
5+ years running cross functional programs.
A minimum of 10+ years client-facing digital project management experience, using agile methodologies.
Arabic language skills are a plus
Possess an in-depth understanding of project management, workflow, infrastructure, project life cycles and management methodologies and styles.
Ability to see the big picture while also focusing on the details.
Experience with Jira/Confluence
Experience coaching and mentoring scrum teams and scrum masters.