Peraton is a next-generation national security company that drives missions of consequence spanning the globe. They are seeking a Senior Business Systems Analyst to support the FAA BNATCS program by gathering and translating user needs into actionable requirements for dashboards and decision-support tools.
Responsibilities:
- Partner with the Lead Systems Architect and cross-functional stakeholders to gather, clarify, and document requirements for dashboards, visualizations, and user-facing decision support tools
- Conduct stakeholder discussions, interviews, and follow-up sessions to identify what users need to know, monitor, and act on in support of program objectives
- Translate business, functional, and operational needs into structured requirements that can be understood and acted upon by technical teams
- Help distinguish between requested features and underlying user needs to ensure the right problems are being solved
- Organize and document requirements, user workflows, use cases, priorities, assumptions, and open questions
- Support the definition of dashboard views, data presentation needs, user interactions, and role-based information requirements
- Work across teams to ensure requirements remain aligned with stakeholder expectations, program goals, and implementation realities
- Help identify requirement gaps, ambiguities, inconsistencies, or missed dependencies before they impact downstream delivery
- Support requirements traceability and follow-through as dashboard and visualization needs evolve
- Contribute to a disciplined and user-centered approach to solution development in a complex, fast-moving environment
Requirements:
- Minimum of a Bachelor's degree with 8+ years of experience, Master's degree with 6+ years, or PhD with 3+ years. 4 additional years of relevant experience may be considered in lieu of a degree
- Experience in business analysis, functional analysis, requirements elicitation, workforce planning, technical talent acquisitions, operations analysis, or a related role
- Demonstrated experience gathering and documenting requirements supporting technology-enabled programs
- Ability to work with stakeholders to clarify ambiguous needs and translate them into structured, actionable requirements
- Strong written and verbal communication skills
- Strong organizational skills and attention to detail
- Ability to work effectively across business, operational, and technical teams
- Comfort operating in environments where user needs are evolving and not always initially well-defined
- US Citizenship with ability to obtain/maintain an FAA Public Trust suitability
- Experience eliciting requirements for dashboards, reporting environments, analytics tools, or visualization platforms
- Experience supporting software, systems, digital product, or technical delivery teams
- Strong interviewing, facilitation, and stakeholder engagement skills
- Familiarity with user workflows, use cases, process mapping, or journey-based requirement development
- Experience working in aviation, aerospace, transportation, government, military, or other complex operational environments
- Ability to think critically about what information users truly need versus what they initially request
- Familiarity with Agile, iterative delivery environments, or product development workflows
- Exposure to data-driven products, operational dashboards, or decision-support systems