Senior Technical Project Manager - Growth

Kraken is a mission-focused company rooted in crypto values, seeking a technically fluent, automation-first project manager to drive delivery across their Onboarding Platform team. The role involves overseeing complex projects related to customer onboarding, KYC/AML workflows, and compliance tooling while building and maintaining automations and integrations using the Atlassian REST API and other tools.

Responsibilities:

• Drive end-to-end delivery of complex, cross-functional projects spanning customer onboarding, identity verification, KYC/AML workflows, and compliance tooling
• Build and maintain custom automations, integrations, and reporting pipelines using the Atlassian REST API and/or MCP going well beyond native Jira automation rules
• Design and deploy multi-system workflow automations connecting Jira, Confluence, and third-party tools; lead n8n workflow development where applicable
• Coordinate technical integration of third-party KYC, sanctions screening, and identity providers; own timelines, SLAs, and integration quality
• Maintain ongoing capacity planning visibility model sprint and quarterly team bandwidth against roadmap commitments and surface resourcing constraints proactively
• Design and deploy AI-assisted workflows that reduce manual overhead across compliance operations, onboarding review, and engineering coordination
• Build and manage project plans, roadmaps, dashboards, and release timelines with clear dependency mapping and risk tracking
• Align stakeholders across Engineering, Product, Compliance, Legal, Security, and executive leadership — with communication calibrated to each audience
• Facilitate standups, sprint reviews, retrospectives, and planning sessions with a bias toward systemic improvement
• Partner with external vendors to define requirements and hold them to technical and compliance standards

Requirements:

• 6+ years of Technical Project Management experience in fast-paced, cross-functional software organizations
• Development background — prior experience as a software or data engineer; you read PRs, understand system design, and communicate business impact and risk based on development timeline changes
• Atlassian API or MCP scripting — demonstrated experience using the Atlassian REST API or MCP to build automations, custom integrations, or data pipelines beyond native Jira automation rules
• Scripting proficiency — Python, JS, bash, or similar; you write the script yourself, not just the ticket requesting it
• AI and process automation — hands-on experience designing or deploying AI-assisted workflows or LLM-integrated tooling in a professional context
• Capacity planning — proven ability to model team capacity, track velocity, and translate bandwidth constraints into clear roadmap trade-offs
• Agile and waterfall fluency — you pick the right methodology for the context, not the one you prefer
• Strong communicator — able to synthesize technical complexity into clear plans, status updates, and executive summaries
• n8n — experience building multi-step workflow automations; familiarity with nodes, triggers, and webhook-based orchestration
• KYC, AML, or sanctions screening platform experience
• Onboarding compliance knowledge across multiple jurisdictions
• Experience managing complex third-party vendor integrations end-to-end, including SLA accountability
• Familiarity with event-driven architectures, REST APIs, and webhook patterns
• FinTech or regulated industry background with data sensitivity and security awareness