Crowe is one of the largest public accounting, consulting and technology firms in the United States. The Marketing Strategy and Account Lead (Assistant Director) is responsible for leading buyer-centric marketing strategy and execution across assigned accounts, serving as a trusted advisor to business leaders to drive integrated marketing programs that support growth and brand relevance.
Responsibilities:
- Lead buyer-centric marketing strategy for assigned accounts and/or segments, aligned to firm and segment priorities
- Serve as a strategic advisor to account and business leaders, accountable for marketing outcomes and performance
- Navigate complex stakeholder environments to align priorities and drive forward momentum
- Apply enterprise buyer strategies, value propositions, and engagement models to account- and segment-level plans
- Ensure marketing approaches reflect buyer needs, decision journeys, and market demand
- Adapt strategy to account complexity while maintaining consistency with firm direction
- Develop deep understanding of assigned markets, buyers, competitors, and growth opportunities
- Apply insights and data to inform positioning, messaging, and go-to-market execution
- Feed buyer signals, market feedback, and performance insights back into the Strategy team
- Lead integrated campaign strategy, planning, execution and optimization across channels and buyer stages
- Partner with marketing teams, sales, product and external partners to ensure consistent delivery
- Use performance data to optimize programs and improve ROI
- Orchestrate cross-functional teams and partner networks to deliver impactful marketing strategies and programs
- Manage stakeholder communication, resolve conflicts and problem solve
- Track and report on KPIs related to buyer engagement, demand contribution and account/segment performance
- Provide transparency on outcomes, risks and optimization opportunities
- Ensure marketing investments are aligned to business priorities and deliver measurable value
- Lead and mentor team members aligned to accounts or segments
- Model strong collaboration, accountability, and firm values
- Ensure all marketing efforts reflect brand standards
Requirements:
- Bachelor's degree required in Marketing, Communications, or related field
- Requires minimum of 10+ years' experience in marketing strategy and account management (professional services and agency experience is a plus)
- Proficient in all marketing channels, especially digital and social
- Proficiency in Microsoft Office Suite including Word and PowerPoint required
- High comfort level with AI tools and daily use of technologies like ChatGPT and Copilot to enhance productivity and innovation
- Demonstrated influence leadership skills; ability to manage up, down and across
- Excels at collaboration, with strong communication skills
- Local focus; global mindset
- Strong ability to interpret qualitative and quantitative data to create business implications
- Strong ability to translate analysis into easily understood insights
- Excellent problem solving and decision-making skills
- Remote role with some domestic travel as needed
- Intellectually curious, a creative thinker with high data aptitude
- An ability to educate, to raise the marketing acumen of the firm
- Experience with Project Management software, Workfront and/or Cvent is a plus