Key skills
Healthcare provider workflowsElectronic Health Record (EHR) systemsHL7FHIRHealthcare data exchange standardsMicrosoft OfficeVisioJIRAConfluenceBusiness process modeling softwareAnalytical skillsStakeholder engagementIntegration TestingJiraCommunication
About this role
HCLTech is seeking a skilled IT Business Analyst with strong experience in the Healthcare Provider industry to join their IT team. The ideal candidate will serve as a liaison between business units, clinical departments, and the IT department to gather, analyze, and document business requirements and translate them into functional and technical specifications for IT solutions.
Responsibilities:
- Collaborate with stakeholders including clinicians, IT teams to gather and document business and system requirements
- Analyze current processes and workflows within the healthcare setting (e.g., EHR, patient scheduling etc.) to identify areas for improvement
- Create business requirement documents (BRDs), functional specifications, user stories, and process flow diagrams
- Work closely with developers, QA teams, and vendors to ensure solutions meet business and regulatory requirements
- Facilitate and support testing activities including user acceptance testing (UAT), system testing, and integration testing
- Ensure compliance with healthcare regulations such as HIPAA, and other applicable policies
- Support the implementation of Electronic Health Record (EHR) systems and integration with ancillary systems
- Act as a liaison during the software selection, procurement, and deployment processes
- Monitor project progress, resolve issues, and manage stakeholder expectations
- Conduct training sessions and prepare user documentation as needed
Requirements:
- 8+ years of experience as a Business Analyst in IT, with at least 5 years in a healthcare provider setting
- Strong understanding of healthcare provider workflows, including clinical operations, and compliance
- Experience working with EHR/EMR systems
- Knowledge of HL7, FHIR, and healthcare data exchange standards
- Strong analytical, problem-solving, and organizational skills
- Excellent communication and stakeholder engagement skills
- Proficiency in tools like Microsoft Office, Visio, JIRA, Confluence, and business process modeling software
- Ability to work independently and manage multiple priorities in a fast-paced environment