Senior Technical Project Manager - Growth

Kraken is a mission-focused company rooted in crypto values, seeking a technically fluent, automation-first project manager to drive delivery across their Onboarding Platform team. The role involves managing complex projects related to customer onboarding, identity verification, and compliance tooling while building custom automations and integrations using the Atlassian REST API and other tools.

Responsibilities:

• Drive end-to-end delivery of complex, cross-functional projects spanning customer onboarding, identity verification, KYC/AML workflows, and compliance tooling
• Build and maintain custom automations, integrations, and reporting pipelines using the Atlassian REST API and/or MCP going well beyond native Jira automation rules
• Design and deploy multi-system workflow automations connecting Jira, Confluence, and third-party tools; lead n8n workflow development where applicable
• Coordinate technical integration of third-party KYC, sanctions screening, and identity providers; own timelines, SLAs, and integration quality
• Maintain ongoing capacity planning visibility model sprint and quarterly team bandwidth against roadmap commitments and surface resourcing constraints proactively
• Design and deploy AI-assisted workflows that reduce manual overhead across compliance operations, onboarding review, and engineering coordination
• Build and manage project plans, roadmaps, dashboards, and release timelines with clear dependency mapping and risk tracking
• Align stakeholders across Engineering, Product, Compliance, Legal, Security, and executive leadership — with communication calibrated to each audience
• Facilitate standups, sprint reviews, retrospectives, and planning sessions with a bias toward systemic improvement
• Partner with external vendors to define requirements and hold them to technical and compliance standards

Requirements:

• 6+ years of Technical Project Management experience in fast-paced, cross-functional software organizations
• Development background — prior experience as a software or data engineer; you read PRs, understand system design, and communicate business impact and risk based on development timeline changes
• Atlassian API or MCP scripting — demonstrated experience using the Atlassian REST API or MCP to build automations, custom integrations, or data pipelines beyond native Jira automation rules
• Scripting proficiency — Python, JS, bash, or similar; you write the script yourself, not just the ticket requesting it
• AI and process automation — hands-on experience designing or deploying AI-assisted workflows or LLM-integrated tooling in a professional context
• Capacity planning — proven ability to model team capacity, track velocity, and translate bandwidth constraints into clear roadmap trade-offs
• Agile and waterfall fluency — you pick the right methodology for the context, not the one you prefer
• Strong communicator — able to synthesize technical complexity into clear plans, status updates, and executive summaries
• n8n — experience building multi-step workflow automations; familiarity with nodes, triggers, and webhook-based orchestration
• KYC, AML, or sanctions screening platform experience
• Onboarding compliance knowledge across multiple jurisdictions
• Experience managing complex third-party vendor integrations end-to-end, including SLA accountability
• Familiarity with event-driven architectures, REST APIs, and webhook patterns
• FinTech or regulated industry background with data sensitivity and security awareness