Senior Account Manager

Tactiq is a global meeting intelligence SaaS platform that uses AI to enhance productivity through conversational insights. They are seeking a Senior Account Manager who will be responsible for owning expansion, retention, and commercial growth across mid-market and enterprise accounts, with a focus on achieving Net Revenue Retention.

Responsibilities:

• Own customer-company communications end-to-end
• Own expansion & renewal quota
• Increase seat penetration, multi-team adoption, and enterprise footprint
• Run executive-level QBR/ABRs tied to ROI and real business outcomes
• Design and execute account expansion strategy
• Identify white space and multi-thread deeply
• Coordinate technical onboarding and integration alignment
• Reduce churn risk proactively from day 1
• Turn the customer signal into GTM leverage