Kraft Heinz is a leading food company seeking a Customer Sales Manager to join their US Sales team. This role involves managing customer relationships, driving sales execution, and achieving revenue growth for the Taste Elevation category with key customers.
Responsibilities:
- Effectively partner with the customer, building rapport at all levels to fully understand their business, the marketplace, and affect positive business growth
- Achieve Base Business Objectives: Revenue and Share Growth, New Item Authorizations, increased Branded Distribution, and Optimal Shelving
- Own P&L, Compass Revenue Forecast & Trade Balance through promotional revenue objectives by tactic, price point, Drive Period & Selling Event while effectively implementing Kraft Heinz pricing strategies
- Work with Category Leadership Team to effectively review and propose whitespace opportunities for key Brands
- Maintain files and business documentation to thoroughly detail business transactions (Compass trade management tool, customer planners, financial whammers, customer portal contracts etc.)
- Partner with CSC and GBS teams to minimize deductions errors and write-offs, working back with Customers for repayment and corrections as needed
Requirements:
- Trusted to work autonomously within a CBT framework to plan, organize and set/achieve priorities
- Proven & tested experience in customer management, account management, and/or retail sales management for a CPG company
- Proven ability to manage multiple stakeholders from Customer teams at the same time
- Cross functional partnership and influence experience with Customer Service, Customer Excellence and Category Leadership - initiative to bring insights & opportunities to the customer proactively
- Forecasting expertise and financial acumen to properly plan and communicate relevant customer opportunities, understanding the P&L impact of distro and mix changes
- Clear examples of exhibiting polished interpersonal skills (written, verbal, and presentation) with potential to negotiate and influence effectively
- Tested proficiency in Microsoft Office programs and proprietary Sales systems such as Compass, IRI, Spark, etc
- Clear examples of exhibiting strong analytical skills; Has the ability & experience using syndicated and/or ambiguous data to develop comprehensive business plans by analyzing category and brand performance and influences customer to achieve category objectives
- Willing to travel 10-20% out of the area as needed