Concierge/Front Desk

We are seeking a friendly, professional, and customer-focused Concierge / Front Desk Associate to serve as the first point of contact for guests, residents, or visitors. This role is responsible for delivering exceptional service, managing front desk operations, and ensuring a welcoming, safe, and organized environment.

Key Responsibilities:

• Greet guests, residents, and visitors in a warm, courteous, and professional manner

• Answer phone calls, emails, and inquiries promptly

• Provide information, directions, and assistance as needed

• Manage check-ins, check-outs, and visitor access (if applicable)

• Handle reservations, bookings, or service requests

• Coordinate with housekeeping, maintenance, security, or management

• Maintain accurate records and logs

• Monitor lobby/front desk area to ensure safety and organization

• Resolve guest concerns or escalate issues appropriately

• Assist with administrative tasks and special requests