Sr. Care Coordinator - Home Health

Are you looking to make a difference in patients’ lives with a company that values your expertise? Join us in our mission of delivering compassionate healthcare where it matters most –at home.  

Pinnacle Home Care, Florida’s largest independent Medicare-certified home health provider, has been delivering high-quality, patient-centered care for over two decades, and we’re looking for a Senior Care Coordinator to join our award-winning team.

Key Responsibilities

• Calls on physicians, hospitals, skilled nursing facilities, and rehabilitation discharge planners and management within an assigned territory to promote designated service lines.

• Conducts pre-discharge visits to hospitals or other facilities at the request of physicians, and upon receiving physician orders, to make a preliminary determination of the need/eligibility for home care.

• Maintains a detailed territory list, prioritizing accounts in accordance with the market/territory sales plan.

• Maintains records in detailed territory management systems.

• Provides leadership and accountability by coaching, developing, and retaining a high-performing sales team.

• Demonstrates consistency in achieving both admission and census goals by monitoring and assessing the progress and development of each Account Executive/Territory.

• Responds promptly to any performance gaps and addresses barriers to achieving budgeted expectations.

• Compiles, communicates, and executes best practices in the field. Help develop new ideas, protocols, and efficiencies for maximizing marketing resources to grow market share.

• Develop market-specific sales strategies to generate new business.

• Build a collaborative partnership with the Operations Leadership team.

• Creates and supports a shared vision for growth between Sales and Operations.

• Drives company initiatives and brings realistic solutions to challenging situations.

• Manages Care Coordinator turnover and marketing expenses.

• Provides leadership and accountability through individual one-on-one meetings and coaching sessions.

• Retains a high-performing sales team through continued development and support.

• Quickly and effectively addresses any individual performance gaps or barriers to meeting expectations.

• Leverages data services to identify new referral opportunities and improve underperforming disciplines.

• Build a high-performing Sales/Marketing team by recruiting and hiring top sales talent.

• Performs other duties as assigned.

Qualifications

• High School Diploma or GED required

• Bachelor’s degree in a related field preferred

• Nursing background is a plus

• Minimum two years of experience in home health care

• Proven track record in business development and market growth within home healthcare

• Demonstrated ability to coach home health care sales teams to exceed performance thresholds

• Ability to travel, including some overnight travel

• Flexible schedule with availability to attend after-hours and weekend sales events in various locations

Why Choose Pinnacle?

Growth & Stability: Over two decades as Florida’s largest independent home health agency.

Competitive Benefits & Perks: Including an employee referral program where you can earn rewards.

Recognized Excellence: Ranked as a USA Today Top Workplace.

Supportive & Fun Culture: Join a collaborative, forward-thinking team that values both professional excellence and personal fulfillment.

Pinnacle promotes an inclusive environment and is an equal opportunity employer. We prohibit discrimination or harassment based on race, religion, age, gender, national origin, disability, veteran status, or other legally protected characteristics.

Be part of a company that empowers clinicians to make a difference in the lives of over 10,000 patients across Florida every day. Apply now!