Communications Specialist

ECS is seeking a Communication Specialist to work in our Windsor Mill office. 

 

Position Responsibilities:

 

· Serve as the central coordinating and communications component for cybersecurity and privacy operational teams.

· Serve as primary component for assessment and dispositioning of inbound requests for services and support provided by the contract staff.

· Maintain situational awareness, coordination, collaboration, and communication oversight for various federal support teams and system groups.

· Ensures that each of the associated stakeholders and supporting staff are provided with timely, relevant, and accurate information.

· Works with stakeholders and support staff to organize the collection and utilization of information necessary to take security actions required by NIST and FISMA standards.

· Serve as a leader and coordinator during bridge calls between cybersecurity, privacy, federal customers, business associates and supporting staff.

· Complete and manage email, phone, and instant messaging correspondence in a timely and autonomous manner.

 

Salary Range: $76,800.00 - $93,899.00

General Description of Benefits: Benefits Link

Qualifications

Job Requirements:

· 1-3 years of experience in case management, task tracking, program analytics, investigative, healthcare administration, information technology, federal/state contracting, or other operations environments.

· Excellent oral and written communication skills for both technical and non-technical audiences.

· Critical thinking and application of judgement in a process-based workflow.

· Ability to organize priorities based on criticality, urgency, and varied reporting groups.

· Ability to work independently as well as part of large and small teams.

· Ability to schedule, host, organize and lead virtual meetings and bridge calls with audiences of 3-50 individuals. Drive the discussion and collection of necessary information while managing conflict and difficult situations.

· Ability to summarize events, actions, and steps taken based on inputs from technical teams for delivery to executive audiences.

· Ability to work directly with federal customers to accept requests, produce information, and coordinate tasks for technical support teams.

· Ability to communicate professionally to varied audiences via email, phone, and instant messaging.

· Basic understanding of task workflows in relationship to reporting, areas of responsibility, and authority.