Solutions Engineer - Eastern US

Exterro is currently seeking a highly motivated, organized, and customer-centric Solutions Engineer. In this role, you will be responsible for driving the revenue of the Exterro platform through both direct customer engagement and with channel partners.

Responsibilities:

• Educate customers, partners, and prospects as to the capabilities and advantages of the Exterro platform through demonstrations, presentations, and technical sessions
• Assist sales in the advancement and closure of qualified opportunities by evaluating and communicating customer goals and technical requirements
• Develop and maintain a thorough understanding of the use cases, capabilities, and features of Exterro products and solutions within your area(s) of product alignment
• Provide responses for formal and informal product/technical requests as needed
• Collaborate with the Product Management and Marketing teams on a regular basis to provide information based on customer and industry interactions
• Participate at conferences, trade shows, and other events
• Participate in organizational efforts for growth, efficiency, and general improvement
• Develop positive working relationships with customers and partners to support successful customer outcomes
• Plan and execute successful Proof of Concept/Proof of Value activities
• Join/follow relevant user groups, communities, etc. to stay abreast of industry developments

Requirements:

• Experience in a technical or product-related customer-facing role (consultant, support engineer, etc.)
• 3+ years of Cybersecurity, IT, or Digital Forensics experience
• One of the following (both preferred): Technical background with significant exposure to foundational technologies such as cloud platforms, SaaS services, encryption, APIs, networking, AI, data architecture, etc
• Experience managing, configuring, and performing light troubleshooting Exterro FTK (or similar) solutions
• Bachelor's degree or relevant industry experience required
• Good presentation, verbal and written communication skills
• Ability to work effectively in a remote environment
• Availability to travel 30-50% of the time
• Relevant Certifications, such as ACE, CISSP, CFCE, CHFI, CIPP, CIPM, ACEDS, EnCE
• An action-oriented individual with a very strong initiative
• Be a highly motivated, strong team player who is open to new ideas