Key skills
CRM SystemsSalesforceOutreach.ioZoomInfoLinkedIn Sales NavigatorLead QualificationSales WorkflowsCoachableGoal OrientationCRMLeadershipCommunicationSales
About this role
symplr is a company focused on sales development, and they are seeking a Sales Development Representative (SDR) to drive top-of-funnel pipeline creation. The SDR will engage with prospects through lead qualification, outbound outreach, and maintaining CRM accuracy to support the sales team.
Responsibilities:
- Review and disposition inbound leads daily within required SLAs
- Conduct qualification calls to assess prospect fit and readiness
- Research contacts using Salesforce, ZoomInfo, and LinkedIn to validate ICP alignment
- Execute outbound outreach using approved Outreach.io sequences
- Personalize emails and LinkedIn messages using prospect‑specific insights
- Participate in cross functional syncs to align opportunity status and prospecting strategy
- Join monthly meetings with sales leadership for updates and performance coaching
- Work cross‑functionally to ensure timely, accurate handoff of Leads
- Maintain up‑to‑date, accurate lead and activity records in Salesforce
- Follow daily CRM hygiene checklists to prevent errors and incomplete fields
- Ensure Outreach.io activity logging syncs properly with Salesforce
- Meet and exceed daily activity targets
- Respond to MQLs within the required SLA(s)
- Maintain a high conversion rate
- Identify workflow inefficiencies and log daily task reporting in Salesforce
- Participate in monthly skill‑building (micro‑learning, role‑play, LinkedIn Learning)
Requirements:
- Strong communication skills (phone, written, and digital)
- Ability to manage time across multiple tasks and priorities
- Comfort working with CRM systems (Salesforce preferred)
- Ability to follow structured workflows and documented processes
- Coachable, adaptable, and motivated to learn sales best practices
- Reliable internet access and ability to work in a remote environment
- Goal Driven
- Experience with Outreach.io, ZoomInfo, or LinkedIn Sales Navigator
- Prior exposure to customer service, sales, or lead qualification
- Familiarity with ICP concepts, outbound sequences, and multi‑channel outreach