Blueberry PediatricsRemote
Product Manager, Platform & Infrastructure
United States of America
Full Time
2 hours ago
$100,000 - $140,000 USD
Visa Sponsor
Key skills
Product ManagementPlatform ProductsInfrastructure ProductsB2B ProductsCodingPull RequestsScriptingToolingAI AgentsLarge Language ModelsWorkflow AutomationData AnalyticsHealthcareAILLMAnalyticsLeadershipCustomer SuccessAccount Management
About this role
Blueberry Pediatrics is dedicated to transforming pediatric urgent care through innovative solutions. The Product Manager for Platform & Infrastructure will lead the development of systems that enhance partner onboarding, family engagement, and internal tooling, leveraging AI to optimize processes and drive business growth.
Responsibilities:
- Build self-serve onboarding and configuration tooling so Medicaid plans and employers can launch without dedicated engineering sprints
- Translate partner-specific requirements (eligibility logic, benefit structures, branding) into scalable, ops-managed platform features
- Collaborate closely with BD and account management to feed partner feedback directly into the roadmap
- Own the product levers that turn enrolled members into active Blueberry families — registration, onboarding, and ongoing re-engagement
- Build lifecycle touchpoints (notifications, reminders, re-engagement flows) that keep Blueberry relevant when care needs arise
- Track activation rate, visit frequency, and churn signals; use them to directly inform prioritization
- Build dashboards and reporting pipelines that let customer success, clinical ops, and leadership self-serve their analytics needs
- Triage and resolve internal tooling requests and bugs quickly — be a responsive partner who keeps the business moving
- Spot recurring internal pain points and proactively build systems that eliminate them
- Build AI agents and workflow automations that remove manual work from onboarding, reporting, partner config, and monitoring
- Write and ship code directly: create PRs, push to staging, and collaborate at the code level
- Prototype faster using AI-assisted development
- Model AI-first working norms for the whole team
Requirements:
- 2–5 years of PM experience, with meaningful time on platform, infrastructure, or B2B products
- You write and ship code — PRs, scripts, and tooling are a normal part of your workflow
- You have built AI agents, LLM-powered automations, or workflow tools that created real leverage
- You think in systems and design for self-service, not one-off fixes
- You own outcomes: activation rates, NRR, and partner success metrics are yours to move
- You communicate clearly across engineering, clinical ops, and executive audiences
- Bonus if you bring: healthcare / health plan experience