Lucid Software is the leader in visual collaboration and work acceleration, helping teams see and build the future by turning ideas into reality. As a Senior Project Manager, AI, you will be the bridge between visionary strategy and rigorous execution, architecting the roadmap for AI evolution and managing a large portfolio of projects and stakeholders.
Responsibilities:
- Portfolio ROI Management: You will collaborate with EMG members to curate a portfolio of AI initiatives (ranging from foundational "quick wins" to high-impact "agentic moonshots")
- Champions Group Orchestration: Lead and upskill the cross-functional AI Champions Group. You will provide the technical frameworks and strategic guidance to ensure departmental "Power Users" are building high-value solutions that align with the enterprise roadmap
- The 'Maintenance Tax' Gatekeeper: Audit every proposed project for long-term viability. You are responsible for ensuring the "cost to maintain" does not cannibalize the "value realized." You will enforce a "Portfolio Floor," rejecting low-impact point solutions that create excessive tech debt
- Security & Tech Debt Governance: Serve as the primary proxy for the VP of Tech & Security. You will ensure all "Champion-led" builds occur within the approved, secure AI sandbox, preventing "Shadow AI" while maintaining high implementation velocity
- Operational Logic Mapping: Move departments from passive AI (summaries) to active AI (operational logic). You will identify systemic "process leaks"—such as billing errors or sales handoff friction—and design agentic workflows to "self-heal" these gaps
- Performance Tracking & Reporting: Develop a unified AI Impact Scorecard for the EMG and CFO. You will provide monthly transparency into the cumulative progress toward the 15% goal, highlighting which initiatives are scaling and which should be killed
Requirements:
- 10+ Years of Strategic Operations: Experience managing complex technical portfolios or 'Centers of Excellence' where you were responsible for multi-million dollar efficiency or revenue targets
- Constructive Candor: You are adept at delivering hard truths about resource allocation in a way that feels like a partnership, not a 'No' department. You know how to pivot a team's energy from a 'cool' project to a 'material' one while keeping them excited to build and without stifling their creative momentum
- Systems Thinking & Architecture: Deep understanding of how data flows across an enterprise. You can see how a 'Search' tool in Sales eventually feeds into an 'Automated Outreach' agent
- Technical Literacy (AI/ML): Practical knowledge of the current AI stack (LLMs, Vector DBs, RAG, and Agentic Orchestration). You can distinguish between a 'Vibe-coded' demo and a production-ready system
- Governance & Security Mindset: A background that includes working within security, compliance, or legal guardrails. You believe that 'Security is a feature, not a hurdle.'
- Executive Influence: The ability to walk into a CRO's or COO's office and pivot their strategy from 'shiny new tools' to 'P&L-impacting workflows.'
- Prioritization Mastery: A proven 'No' filter. You can ruthlessly prioritize a portfolio of 50 ideas down to the 5 that will actually move material impact metric
- Experience with the Lucid Visual Collaboration Suite (specifically using Lucidchart to map complex sales processes)
- Previous experience in a 'Foundational AI' role where you built a system from the ground up