Business Systems Analyst III

Jabil Inc. is a leading provider of engineering, supply chain, and manufacturing solutions with a commitment to sustainability. The Business Systems Analyst III plays a crucial role in bridging business needs and technical solutions, focusing on analyzing and implementing complex business systems to enhance efficiency across departments.

Responsibilities:

• Gather, analyze, and document detailed business needs from stakeholders, translating them into business requirements documents for development teams
• Conduct in-depth analysis of existing business processes and systems to identify areas for improvement, automation, and optimization
• Design and develop robust system solutions, including process flows, use cases, and data models, ensuring alignment with business objectives and technical capabilities
• Collaborate closely with development teams, quality assurance, and project managers throughout the software development lifecycle (SDLC) to ensure successful delivery of solutions
• Create test plans and perform system testing, user acceptance testing (UAT) coordination, and provide ongoing support for implemented systems
• Create and maintain comprehensive documentation, including training materials, and user guides
• Act as a subject matter expert for assigned business domains and systems, providing guidance and support to end-users
• Participate in project planning, risk assessment, and change management activities
• Stay abreast of industry best practices, emerging technologies, and Jabil's evolving business needs

Requirements:

• Bachelor's degree in Information Technology, Computer Science, Business Administration, or a related field
• 5+ years of experience as a Business Systems Analyst, preferably within a manufacturing or global enterprise environment
• Proven expertise in requirements gathering, process analysis, system design, and implementation methodologies
• Strong understanding of various SDLC methodologies (Agile, Waterfall)
• Experience with ERP systems (e.g., SAP) and other enterprise-level applications (e.g. MES, EAM, PLM, etc.) is highly desirable
• Proficiency in data analysis tools and techniques (e.g., SQL, Excel)
• Excellent analytical, problem-solving, and critical thinking skills
• Exceptional communication (written and verbal) and interpersonal skills, with the ability to effectively interact with technical and non-technical stakeholders at all levels
• Ability to work independently and as part of a team in a fast-paced, dynamic environment
• Certifications such as CBAP, CCBA, or PMP are a plus